Nora-lyn C. Basnig
Red Deer
Summary
Driven and versatile professional with extensive experience in food service and management, notably as a Store Supervisor at Subway Deerpark Excelled in enhancing operational efficiency and customer satisfaction through expert team leadership and problem-solving skills. Proficient in Microsoft Office and adapt at multitasking, demonstrating a commitment to excellence and adaptability in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Cook (casual)
Optima Living Aspen Ridge
Red Deer
05.2023 - Current
- Prepare and cook meals and snack following pre-set menus in accordance with Health and Safety Regulations to ensure meals are nutritious, appetizing, and meet dietary needs
- Checking the daily temperature of walking freezer, cooler and fridges
- Undertake simple stock control, reporting goods to be ordered to the relevant senior staff to ensure adequate supplies are maintained
Dietary Aide (part Time)
Optima Living Aspen Ridge
Red Deer
09.2021 - Current
- Serves meals to residents and guests in a professional and courteous manner.
- Assists in the setup and preparation for service of various items, such as beverages, salads, desserts, etc.
- Assists with catering and actively participates in special occasions and theme events.
- Assists in the orientation and training of new employees.
- Sets and clears dining tables, and delivers tray service as required.
- Follows and complies with health and safety legislation, and departmental safe job procedures.
- Complies with all provincial regulations, and established department policies and procedures.
- Work in a position of trust with vulnerable adults (residents)
- Uphold and promote the organization’s values and philosophy, particularly relating to ethics, morality, and integrity, as set out in Optima’s Code of Conduct.
- Complete other duties as assigned.
Store Supervisor
Subway Deer Park
Red Deer
01.2019 - Current
- In charge of the store if the manager is away.
- Daily and weekly reports, and inventory reports every week.
- Doing the ordering of stock every week.
- Checking the payroll every week.
- Supervises the operations of a shift to ensure that food safety, product preparation, cleanliness, and inventory control standards are maintained.
- Training and ensuring that all staff are properly trained for their specific roles.
- Helping the team understand performance targets and goals.
- In charge of monitoring employee activity.
- Inspects equipment and storage facilities throughout a shift to ensure that the equipment is in proper working order.
- Monitoring the food waste.
- Resolving problems at a day-to-day level.
- Assisting customers throughout the entire experience in the store.
Store Supervisor
Press’d the Sandwich Co.
Red Deer
01.2016 - 01.2019
- Supervise employees engaged in serving food
- Performs paperwork duties as needed
- Train workers in performance of duties
- Supervises the operations of a shift to ensure that food safety, product preparation, cleanliness and inventory control standards are maintained
- Practices inventory control standards
- Assigns and coordinates work of employees to promote efficiency of operations
- Maintain stock levels and ensure standards of quality are met
- Handling customer complaints and resolving concerns as needed
Education
BUSINESS ADMINISTRATION DIPLOMA -
Academy of Learning Career College
Red Deer, Ab03-2020
Skills
- Food presentation
- Food handling
- Cooking
- Food safety oversight
- Kitchen organization
- Extensive catering background
- Focused and disciplined
- Plate presentation
- Stock management
- Cleaning and organization
- Health and safety compliance
- Portion control
- Effective planner
- Temperature control
- Multitasking and organization
- Sanitation practices
- Cooking techniques
- Food waste reduction
- Dietary restriction support
- Attention to detail
- Problem-solving
- Operations management
- Positive and professional
- Order delivery practices
- Food plating and presentation
- Cost control
- Inventory management
- Time management
Training
Thought for Patterns for a Successful Career, 01/01/17, Academy of Learning Career College
References
- Cherry Bago, Restaurant Manager, Subway Deer Park & Subway East Hill, 403-588-8894, Manager21159.71320@gmail.com
- Carly Mckinnon, Owner, Press’d the Sandwich Co. (Leduc branch), 780-999-6922, cmckinnon@symmetryderm.com
- Crystal Willis, Assistant Executive Director, Optima Living Aspen Ridge, 403-341-5522 ext. 245, crystal.willis@optimaliving.ca
- Cherie Lamb, Director of Culinary Services, Optima Living Aspen Ridge, 403-341-5522 ext. 227, Cherie.lamb@optimaliving.ca
Accomplishments
Commitment Award
Academy of Learning Career College
December 2018
Perseverance Award
Academy of Learning Career College
June 2018
Languages
English
Professional
Tagalog
Professional
Timeline
Cook (casual)
Optima Living Aspen Ridge
05.2023 - Current
Dietary Aide (part Time)
Optima Living Aspen Ridge
09.2021 - Current
Store Supervisor
Subway Deer Park
01.2019 - Current
Store Supervisor
Press’d the Sandwich Co.
01.2016 - 01.2019
BUSINESS ADMINISTRATION DIPLOMA -
Academy of Learning Career College
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