Nora Perez
Salinas
Summary
Reliable employee quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
18
18
years of professional experience
Work History
Barista
Salinas Valley Health
Salinas
05.2007 - Current
- Stocked shelves with ingredients needed to make coffee drinks.
- Utilized POS system to receive and process customer payments.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Supported highest standards of conduct and service to support company reputation.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Cashier
Sears
Salinas
02.2007 - 01.2013
- Used suggestive selling techniques to promote add-on sales.
- Answered phone calls to assist customers with questions and orders.
- Answered customers' questions and provided information on store procedures or policies.
- Followed company security procedures for handling large sums of money.
Education
GED -
Instituto Eliseo Harvad
Mexicali, B.C., Mx.06-1988
Skills
- Coffee brewing
- POS system
- Drink preparation
- Customer service
- Fast learner
- Multitasker
- Bilingual
- Responsable
- Reliable
- Enthusiastic
- Team leadership
- Employee training
Timeline
Barista
Salinas Valley Health
05.2007 - Current
Cashier
Sears
02.2007 - 01.2013
GED -
Instituto Eliseo Harvad