Summary
Work History
Education
Skills
Timeline
Generic

Nora Dela Cruz

Oakley

Summary

Motivated and detail-oriented Leasing Assistant with hands-on experience in residential property management. Skilled in professional communication, lease closing techniques, Fair Housing compliance, and administrative support. Demonstrated ability to build rapport with prospective residents, manage multiple priorities, and support day-to-day property operations. Eager to learn and continue developing customer service, sales, and operational skills in a professional work environment while contributing to team success.

Work History

Leasing Assistant

PTLA Property Management
07.2025 - Current
  • Assisted in managing lease documentation and tenant inquiries.
  • Maintained accurate records of property listings and tenant applications.
  • Supported property tours, providing information on amenities and leasing terms.
  • Coordinated communication between prospective tenants and property management.
  • Support administrative and financial tasks, including coding invoices, processing vendor payments, and assisting with journal entries
  • Ensure Fair Housing compliance by providing consistent information, pricing, and screening procedures to all applicants

Education

Associate of Science - Business Administration

Los Medanos College
Pittsburg, California, CA
06-2029

Skills

  • Fair housing regulations
  • Follow-up coordination
  • Client relationship building
  • Property management
  • Accounting management
  • Customer service
  • Clear communication
  • Lease renewals
  • Telephone and email etiquette
  • Leasing and sales
  • Property marketing
  • Customer service expertise

Timeline

Leasing Assistant

PTLA Property Management
07.2025 - Current

Associate of Science - Business Administration

Los Medanos College
Nora Dela Cruz