Noppawan Verkerk
164 Sunrise Common, Cochrane,AB
Summary
Proven track record in enhancing operational efficiency and customer satisfaction. Demonstrated at Target through exemplary leadership in Quality Assurance. Expert in organizational skills and critical thinking, adept at multitasking and fostering team collaboration. Achieved “Excellence in Execution” recognition, underscoring commitment to surpassing objectives with a dynamic and detail-oriented approach.
Overview
20
20
years of professional experience
Work History
Self-Employed
Home Business
03.2018 - 02.2020
- Self-motivated, with a strong sense of personal responsibility
- Organized and detail-oriented with a strong work ethic
- Skilled at working independently and collaboratively in a team environment
- Managed time efficiently in order to complete all tasks within deadlines
- Excellent communication skills, both verbal and written
- Proved successful working within tight deadlines and a fast-paced environment
- Demonstrated respect, friendliness and willingness to help wherever needed
Traffic Administrator
StringRay (formally Called Newcap Radio)
10.2011 - 06.2012
- Maintained up-to-date commercial time availability and daily time logs for each radio station
- Reviewed sponsors’ requests for specific dates and times of announcements, recommended alternate dates and times and revised logs to avoid conflicts
- Entered information into computer to compose daily logs, copied printing and distributed logs to operational personnel for on-air
- Summarized and reviewed radio time sales orders and verified completeness of data required for logs such as date, time, duration of announcement whether live or recorded announcement
- Communicated and assisted with stations, sales department, programming department and copy department
- Performed additional clerical duties such as billing, typing correspondence, reception, filing sales orders and daily logs
- Professionally administered incoming phone calls and ensured delivery of messages through the appropriate channels
Administrative Assistant for Quality Assurance
Target
11.2005 - 02.2008
- Temporarily supervised Quality Assurance department (6 months)
- Coordinated and followed up with quality assurance team for SE-Asia
- Liaised with manager, vendors, factories, quality assurance team members and headquarters in order to effectively complete projects
- Conducted weekly training sessions for team members, vendors, factories and other relevant parties
- Chaired weekly department meetings in manager’s absence
- Maintained confidentiality of sensitive information by adhering to strict policies and implementing secure filing systems
- Ensured accurate record-keeping with diligent data entry and database management for vital company information
- Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency
- Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy
- Facilitated training sessions for new software tools and increasing team productivity
- Coordinated and managed travel arrangements for executive team and team member, ensuring cost-effective for accommodations and transportations
- Completed forms, reports, logs, and records to quickly handle all documentation for the team manager and upper management teams
- Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Received “Excellence in Execution” recognition for the month of October 2007
Marketing Executive
Touchwood Asia Co.,Ltd
08.2004 - 01.2005
- Planned and executed events and marketing campaigns to increase qualified leads
- Consulted with and advised clients regarding products; achieved sales volumes quarterly
- Interacted with clients regularly including post-sales services
- Identified target audiences and devised campaigns to match target demographics and optimize results
- Communicated marketing strategy and campaign performance to verify alignment with corporate sales objectives
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission
- Completed and submitted weekly and monthly reports to support executive decision-making
- Worked with communications team to drive internal promotion of company programs, initiatives, guiding principles and mission
Marketing Researcher
AC Nielsen
07.2000 - 11.2003
- Conducted primary research through surveys, interviews, and observations, providing critical data for marketing team initiatives
- Collected and analyzed data on customer demographics, preferences, needs and buying habits to identify potential markets and factors affecting product demand
- Devised and evaluated methods and procedures for collecting data such as surveys, opinion polls or questionnaires
- Researched and evaluated potential new markets and products
- Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews
- Managed multiple projects simultaneously while adhering to strict deadlines, ensuring all objectives were met within budget constraints
- Increased brand awareness by conducting in-depth market research and analysis
- Presented findings to leadership, influencing strategic decision-making process
Education
Certificate - Pharmacy Technician
Selkirk College
Castlegar, BC07.2013
Certificate - Executive Secretarial
International Career Institute
Australia03.2010
Bachelor of Arts - Major in English, Minor in Mass Communication
Ramkhamhaeng University
Bangkok, Thailand03.2003
Skills
- Dynamic and Detail-Oriented
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Dependable and Responsible
- Multitasking
- Excellent Communication
- Critical Thinking
- Computer Skills
- Organizational Skills
- Organization and Time Management
Languages
English
Full Professional
Thai
Native or Bilingual
French
Elementary
Timeline
Self-Employed
Home Business
03.2018 - 02.2020
Traffic Administrator
StringRay (formally Called Newcap Radio)
10.2011 - 06.2012
Administrative Assistant for Quality Assurance
Target
11.2005 - 02.2008
Marketing Executive
Touchwood Asia Co.,Ltd
08.2004 - 01.2005
Marketing Researcher
AC Nielsen
07.2000 - 11.2003
Certificate - Pharmacy Technician
Selkirk College
Certificate - Executive Secretarial
International Career Institute
Bachelor of Arts - Major in English, Minor in Mass Communication
Ramkhamhaeng University
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