Summary
Overview
Work History
Education
Skills
Timeline
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KAJAANI RAJ

KAJAANI RAJ

Vancouver,BC

Summary

Highly motivated University of Toronto graduate with extensive customer service, management and sales experience. An outgoing sales professional with a track record of driving increased sales, improving customer buying experience and elevating company profiles with the target market.

Overview

6
6
years of professional experience

Work History

Sales and Leasing Consultant

Docksteader Subaru
07.2023 - Current
  • Secured consistent customer sales with knowledgeable, friendly support.
  • Achieved targets by marketing vehicles via diverse strategies including cold calling customers, posting on social media, and creating video campaigns.
  • Followed up with potential customers via phone calls and emails addressing inquires or concerns,
  • Guided clients through available car models, features, and financing/leasing options.
  • Utilized customers relationship management software to track leads, maintain client records, and analyze sales data.
  • Attended weekly sales meetings to discuss goals, strategies, and performance metrics.

Insurance Agent

Real Insurance Solutions
10.2022 - 03.2023
  • Level 1 license (ICBC - Insurance Council of British Columbia).
  • Sold vehicle replacement cost insurance at dealerships, dealerships would page insurance agents as required.
  • Utilized CRM software to manage client relationships.
  • Maintained high standards of customer service by building relationships with clients and having a book of business.
  • Assisted clients in choosing appropriate insurance policies based on their needs and financial situation.

Recruiter

Aston Carter
03.2022 - 09.2022
  • Conducted full cycle recruiting (cold calling, interview prepping, interviewing candidates for the role, connecting with the hiring manager, processing payroll, and doing quarterly check ins with successful candidates).
  • Screened candidates and conducted initial interviews with potential candidates.
  • Evaluated strengths and weaknesses of candidates through effective screening processes, verified applicant references and employment details.
  • Developed recruiting strategies to identify qualified candidates and build a networking pipeline.
  • Posted job listings on LinkedIn and Indeed to acquire more applicants.


Commission Sales Consultant

Bell Canada
10.2020 - 03.2022
  • Led sales department with a can-do attitude and high quarterly sales.
  • Identified and maximized sales opportunities, and increased customer retention rates.
  • Building connections with customers to find the right products and services for them.
  • Consistently met individual sales goals, while improving the stores statistics for SPC (warranty).
  • Well versed with SAP software, and Salesforce.

Key Holder

M Boutique
08.2018 - 08.2020
  • Coached employees in successful selling methods and encouraged cross-selling to drive store revenue.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Simultaneously managed the store, managed cash registers and offered high level customer service -maintaining customer loyalty.
  • Scheduled employees, prepared bank deposits, and drafted sales reports to keep daily processes running smoothly.
  • Promoted the boutiques business through social media engagement and the curation of content.

Education

Bachelor of Arts - English

University of Toronto
04.2021

Skills

  • Communication Skills
  • Cold Calling
  • Complex Problem Solving
  • Microsoft Office Suite
  • Report Writing
  • B2B Sales
  • Product Knowledge
  • Sales Presentation

Timeline

Sales and Leasing Consultant

Docksteader Subaru
07.2023 - Current

Insurance Agent

Real Insurance Solutions
10.2022 - 03.2023

Recruiter

Aston Carter
03.2022 - 09.2022

Commission Sales Consultant

Bell Canada
10.2020 - 03.2022

Key Holder

M Boutique
08.2018 - 08.2020

Bachelor of Arts - English

University of Toronto

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KAJAANI RAJ