Summary
Overview
Work History
Education
Skills
Timeline
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Nooshin Rahbar

Vancouver,BC

Summary

Experienced client advisor with a strong background in customer service and marketing. Demonstrated success in event organizing, branding, and building rapport with clients. Currently studying for a Real Estate license at UBC. Seeking opportunities to contribute to a dynamic organization.

Overview

7
7
years of professional experience

Work History

Front Desk Associate

Equinox
10.2024 - Current
  • Maintained strict guest privacy standards by securely handling sensitive information such as payment details or personal data.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Resolved guest issues effectively, ensuring a positive customer experience.
  • Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service experiences.
  • Enhanced guest satisfaction by promptly addressing inquiries and providing accurate information.

Brand Ambassador

Canada Goose
09.2024 - Current
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
  • Maintained clean, organized and professional work environment.
  • Greeted customers warmly and pleasantly answered inquiries.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.

CLIENT ADVISOR

Burberry
10.2022 - 10.2023
  • Actively greeted and engaged with clients, maintaining conversations and building lasting relationships
  • Demonstrated a passion for fashion and luxury products, discussing upcoming trends and developments in the industry
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.
  • Excelled in meeting sales targets, contributing significantly to the overall success of the team.

CLIENT ADVISOR

Michael Kors
05.2021 - 09.2022
  • Played a key role in marketing, branding, and communication initiatives, addressing customer needs and managing financial transactions
  • Exhibited a friendly, informative, and customer-focused attitude to enhance the shopping experience
  • Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
  • Utilized advanced problem-solving skills to address unique client challenges and identify appropriate solutions.
  • Strengthened client relationships through regular communication and proactive follow-up on inquiries.

EVENT ORGANIZER AND MARKETING MANAGER

FSS Canada Education And Immigration
03.2019 - 04.2021
  • Successfully organized and promoted various events through innovative marketing strategies, resulting in increased attendance and engagement
  • Led event invitation creation and managed marketing efforts through Instagram and the company website
  • Improved overall guest satisfaction by implementing responsive customer service practices throughout the planning stages and during events themselves.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.

FRONT DESK RECEPTIONIST

YMCA
04.2018 - 02.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process
  • Maintained organized and clean front office area to create- Managed daily reception duties, including answering phone calls, addressing inquiries, and providing information about gym facilities and classes
  • Greeted new members, gave them tours of the gym, and explained membership benefits
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Education

Real Estate -

UBC
Vancouver, BC
02.2024

Skills

  • Punctuality
  • Communication
  • Dependability
  • Motivation
  • Problem Solving

Timeline

Front Desk Associate

Equinox
10.2024 - Current

Brand Ambassador

Canada Goose
09.2024 - Current

CLIENT ADVISOR

Burberry
10.2022 - 10.2023

CLIENT ADVISOR

Michael Kors
05.2021 - 09.2022

EVENT ORGANIZER AND MARKETING MANAGER

FSS Canada Education And Immigration
03.2019 - 04.2021

FRONT DESK RECEPTIONIST

YMCA
04.2018 - 02.2019

Real Estate -

UBC

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Nooshin Rahbar