Nooshin Hajitehrani
Calgary,Canada
Summary
Detail-oriented and organized professional with experience in office administration and customer service. Proficient in managing clerical tasks, processing documents, and maintaining inventory. Skilled in handling inquiries and ensuring efficient office operations. Strong communicator with the ability to multitask in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Administrative Clerk
Amir Sazeh Paydar
01.2024 - Current
- Handled team communications, inquiries, and information sharing.
- Processed mail, prepared documents, and completed data entry accurately.
- Scheduled appointments and kept team calendars organized.
- Maintained office supplies to support daily operations.
- Welcomed visitors and managed front desk duties.
- Organized and filed documents for easy access.
Office Clerk
Calgary CO-OP Home Health Care
07.2022 - 12.2023
- Managed 30-35 customer inquiries daily, ensuring professional and timely responses
- Achieved a 95% completion rate on daily tasks through meticulous attention to detail
- Processed 50-60 claims daily via Blue Cross, ensuring compliance and accuracy
- Managed sales and billing operations, maintaining inventory control
- Conducted end-of-day procedures by reconciling tills for financial accuracy
- Facilitated daily insurance refunds, adhering to company policies and procedures
Office Administrative Assistant
Seavand Darya Shipping & Air Cargo Services LLC
08.2018 - 05.2022
- Prepared arrival notices and demurrage invoices, ensuring compliance with shipping regulations
- Assigned Electronic Plate Letter (EPL) for tracking and documentation efficiency
- Followed up with customers on payments and arrival dates of containers to maintain strong relationships
- Managed social media platforms, developing content strategies to enhance customer engagement
- Updated the company website using PHP and CSS, ensuring functionality and user-friendly experience
Education
Business Intelligence Data Analysis and Reporting Certificate -
Southern Alberta Institute of Technology (SAIT)
Calgary, AB04.2024
Bachelor’s degree -
Azad University of Iran
07.2018
College degree - Computer Science
Sama Azad University of Iran
06.2007
Skills
- Scheduling
- Mail processing
- Inventory management
- Data entry
- Handling inquiries
- Providing support
- Ensuring client satisfaction
- Photocopying
- Collating documents
- CRM and PDF
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Additionalinformation - References
Available upon request.
Attributes
- Strong attention to detail
- Ability to work under pressure and meet tight deadlines
- Reliable team player with strong judgment
- Excellent time management and adaptability skills
Languages
English
Professional Working
Timeline
Administrative Clerk
Amir Sazeh Paydar
01.2024 - Current
Office Clerk
Calgary CO-OP Home Health Care
07.2022 - 12.2023
Office Administrative Assistant
Seavand Darya Shipping & Air Cargo Services LLC
08.2018 - 05.2022
Bachelor’s degree -
Azad University of Iran
College degree - Computer Science
Sama Azad University of Iran
Business Intelligence Data Analysis and Reporting Certificate -
Southern Alberta Institute of Technology (SAIT)
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