Noosh Kalamkarian
Courtice,ON
Summary
Skilled Controller bringing 5 years of experience working in Automotive Dealerships. Proven leadership and successful in leading teams in achieving financial goals. Accomplished in working with executive leaders to develop business, financial and growth strategies.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Controller
Marigold Ford Lincoln Saled Limited
08.2022 - Current
- Reporting the financial condition of dealership to Dealer Principal and General Manager on a regular basis
- Providing sales and expense analyses and advising problem areas and opportunities for improvement of profitability
- Prepares a complete Financial statement monthly according to dealership and manufacturer guidelines
- Ensuring manufacturer accounts are current and accurate
- Participating in short-term and long-term forecasts for dealership
- Maintains effective cash management system
- Reviews GL and scheduled accounts regularly
- Manages dealership computer systems (CDK, One Eighty, PBS, etc.) to ensure maximum utilization
- Attends weekly management meetings
- Calculated salesperson commissions based on established parameters and disbursed payments.
- Supervised accurate, efficient, and compliant completion of monthly financial reporting.
- Reviewed documents and data to give accurate presentations and forecasts to upper management.
- Managed payroll data entry and processing for 60 employees to comply with predetermined company guidelines.
- Accurately completed financial statement audits and thoroughly reviewed results.
- Provided treasury and cash management by overseeing reconciliation of banking activity, credit card processing, and sales tax returns.
- Followed up with delinquent accounts to obtain funds and reduce aging balances.
- Completed journal entries, reconciliations, and account analysis to prepare quarterly financial documents and general account management.
- Completed year-end close processes through effective supervision financial functions and regular treasury transactions.
Office Manager
MARKVILLE FORD LINCOLN, UXBRIDGE FORD, DONWAY FORD, DON MILLS CHRYSLER
10.2020 - Current
- Managing and delegating work to a team of 8 people
- Overseeing Accounts Receivables and Accounts Payables (including all credit accounts for Parts & Service)
- Creating Forecasts for Sales Managers, F&I Managers, Lease Managers for year-end meetings
- Implementing new and effective procedures and processes
- Utilizing technology and software to increase department efficiency and productivity
- Providing support in Office Administration for the Dealer Group
- Maintaining an organized filing system both physically and online
- Commissioning and posting ALL new, used retail, leases, fleet, wholesale deals, dealer trades
- Managing 16 company credit cards, attaching invoices, reconciling
- Printing the bank statement on a regular basis, posting journals for vehicle payouts & chattels, investigating any debit transactions that are questionable
- Being the 'Go to' person at the dealership
- Managing in-house lease portfolio for Markville Ford, Donway Ford, Uxbridge Ford, Don Mills Chrysler (i.e
- Following up on lease payments, insurances, billing, depreciation, etc.)
- Reconciling all month-end and year-end schedules
- Keeping record of all deals processed (new, used, etc.) to track deal gross and F&I gross
- Hiring, training and retaining staff (Accounting & Administration)
- Tracking intercompany sales for wage subsidy
- Posts all Sales in One-Eighty and/or Accounting Software (CDK)
- Prepares and maintains the Commission Payable Reports for payroll
- Posts all funding from all Financial Sources
- Posting Manufacturer Sales Programs and ensures that appropriate accounts / controls are credited
- Sets up Receivables for any Sales Programs including Target Bonuses etc
- Sets up any Payables for Extended Warranties, Insurance, Service Contracts etc
- Verifies all invoices and obtains the appropriate authorizations for payment
- Allocates charges to the appropriate G/L accounts and posts invoices daily
- Prepares the monthly Accounts Payable cheques
- Reconciles Statements of Account with the ledger and ensures payments take place within Dealership time frames
- Processes Accounts Receivable payments
- Monitors and follows-up with overdue accounts
- Prints Statements and provide invoice copies when required
- Processes the Daily Deposit, which includes balancing of payments received with G/L
- Posts all Factory invoices for Vehicles
- Cooperates in any related special projects as needed
- Coordinates/Performs monthly Vehicle Inventory
- Various HR tasks upon request
- Orders Office Supplies
- Paying out finance contracts / leases, making lease payment / finance payment using Ford DEFT, posting journal entry the following day
- Registering warranty and extended service plans on InFord
- Processing Credit applications for Parts and Service customers, contacting credit references for client payment history, printing Credit bureau, submitting to Controller
- Entering commissions into Commission summary spreadsheet with reference number
- Making copies of commission sheets for sales reps, Controller, and accounting
- Entering Warranty information into customer's service profile so that Service department is aware of what the customer is covered for
- Reconciling Shell bill and 407ETR bill to ensure that the money is accounted to the correct departments/users
- Assisting Controller with anything that she needs done (ex: when Auditors come in for year-end, arranging for Shred-It to come in, Lease spreadsheets for MNP, etc.)
- Assisting service with any questions regarding warranty / any add-ons customer may have purchased in the past, making copies of bill of sale / agreement
- Writing cheques for: 1- auction vehicle purchases and fees, 2- lien payouts, 3- reimbursements and refunds, 4- dealer trades (ensuring numbers are correct on cheque req.), 5- miscellaneous per Patti's direction
- Review all new IHL files for correct information add to all spread sheets set up banking info (TD Bank) and file with active leases
- Set up pre-authorized payments in TD Commercial Banking system
- When TD auditors come in, pulling files and answering any questions
- Sending in house lease contracts in for funding with completed TD Checklist
- Complete lease payments journal twice a month and lease billing statement end of each month
- When car has been repossessed at pound, ensure it gets back to the dealership safely and immediately
- Working with Kay Bailiff when looking to repossess a leased vehicle
- Follow up on NSF's / missed payments
- Prepare lien release letters for Auctions and Customers
- Complete lease buyout quote for managers
- Check with Lease manager and Dealer principal on a daily basis for in-house leases
- Update insurance regularly
- Follow up on cancelled insurance (e-mail managers)
- Help all customers with questions and concerns regarding their leases.
Accounting Clerk & Leasing Administrator
MARKVILLE FORD LINCOLN LIMITED & UXBRIDGE FORD INC.
01.2015 - 01.2020
- Printing the bank statement on a regular basis, posting journals for vehicle payouts & chattels
- Paying out finance contracts / leases, making lease payment / finance payment using Ford DEFT, posting journal entry the following day
- Registering warranty and extended service plans on InFord
- Processing Credit applications for Parts and Service customers, contacting credit references for client payment history, printing Credit bureau, submitting to Controller
- Entering commissions into Commission summary spreadsheet with reference number
- Making copies of commission sheets for sales reps, Controller, and accounting
- Entering Warranty information into customer's service profile so that Service department is aware of what the customer is covered for
- Reconciling Shell bill and 407ETR bill to ensure that the money is accounted to the correct departments/users
- Reconciling account for Dealer incentive receivables
- Adjusting Cash Receipts and entering Dealer incentives to correct VIN#
- Adjusting Cash Receipts journal and entering Dealer incentives to correct VIN#
- Pay monthly bills (Bell, Rogers, PowerStream, 407, Snap On, etc) 22 accounts in total
- Ensuring they are paid on time
- Coding Auction invoices then posting journal entry
- When deals are delivered, review each file and ensure information is correct
- Label deals correctly
- Print control detail, vehicle cost, cost for First Canadian products, internal R/O copies, internal copies of Parts Invoices, etc
- Ensure that warranties are registered
- Prep deals for commissioning
- Assisting Controller with anything that she needs done (ex: when Auditors come in for year-end, arranging for Shred-It to come in, Lease additions spreadsheet, etc.)
- Finding any deal for sales people / managers when requested
- Being to 'Go To' person in Accounting
- Assisting service with any questions regarding warranty / any add-ons customer may have purchased in the past, making copies of bill of sale / agreement
- Writing cheques for: 1- auction vehicle purchases and fees, 2- lien payouts, 3- reimbursements and refunds, 4- dealer trades (ensuring numbers are correct on cheque req.), 5- miscellaneous per Patti's direction
- Review all new IHL files for correct information add to all spread sheets set up banking info (TD Bank) and file with active leases
- Set up pre-authorized payments in TD Commercial Banking system
- When TD auditors come in, pulling files and answering any questions
- Sending in house lease contracts in for funding with completed TD Checklist
- Complete lease payments journal twice a month and lease billing statement end of each month
- When car has been repossessed at pound, ensure it gets back to the dealership safely and immediately
- Working with Kay Bailiff when looking to repossess a leased vehicle
- Follow up on NSF's / missed payments
- Prepare lien release letters for Auctions and Customers
- Complete lease buyout quote for managers
- Prepare duplicate files for In-house leases and Red carpet leases for terminating leases 3 months in advance give to Manager
- Check with Lease manager and Dealer principal on a daily basis for in-house leases
- Update insurance regularly
- Follow up on cancelled insurance (e-mail managers)
- Help all customers with questions and concerns regarding their leases.
Receptionist, Sales Administrator / F&I Manager
MARKVILLE FORD LINCOLN LIMITED
01.2012 - 01.2015
- When deals are delivered, organizing the paper work, faxing required documents to financial institutions, assuring that all deals are funded after delivery
- Acquiring correct documents from sales associates (such as: void cheque, etc.)
- Engaging in first and second turn-overs in the Business Office
- Explaining different products such as extended warranties, prepaid maintenance plans, etc
- Very knowledgeable in dealership software such as OneEighty, CT Wizard, and CDK used on a regular basis
- Reporting deals as sold, claiming programs/rebates, transferring deals from OneEighty into CDK
- When new and used vehicles are delivered to the dealership, organizing owner's manual, creating labels, recording information into Register and CT Wizard (such as key codes, pad numbers, etc.)
- Assisting with cheque requisitions
- Maintaining and updating new vehicle inventory for the dealership (in transit, stock, sold, fleet, etc.)
- Updating and maintaining phone extension lists, sales staff schedules, and attendance
- Completing attendance for sales, service, parts on a regular basis
- Efficiently and effectively training new part-time receptionists
- Creating signs for the dealership (such as 'SOLD vehicle' or 'CLOSED for holidays' etc.)
- Assisting with dealer trades
- Responsible for shipping important documents using LOOMIS EXPRESS or PUROLATOR
- Completing licensing for new, used, wholesale, fleet vehicles for the sales department
- Enrolling every customer in Owner's Advantage Rewards program for Ford Canada
- Ensuring the Garage Registers are up-to-date for the Ministry of Transportation
- Providing managers with daily delivery and licensing logs
- Keeping track of dealer plates and transponders; making sure they are returned at the end of the night
- Submitting pre-delivery inspection forms to the service department when new and fleet vehicles land
- Submitting etch requests for new/used vehicles (First Canadian Protection), recording etch Code into CT Wizard/OneEighty
- Filling out First Canadian Protection etching forms and fax to head office
- Keeping in touch with sales department; making sure everyone is informed of new procedures, or if sold vehicle's have landed
- Coordinating with the lot attendants on a regular basis
- Answering incoming phone calls for the sales, services, and parts department
- Creating and maintaining sales traffic and call logs
- Distributing and keeping a log of gas tickets from Shell Canada
- Distributing and keeping a log of car wash coupons from Shell Canada
- Keeping track of trade-ins, recording them into the Garage Registers, licensing
- When new employees are hired, setting up their office and phones
- Pre-stocking new and used vehicles before they arrive at the dealership.
Junior Service Advisor
AGINCOURT HYUNDAI
01.2010 - 01.2012
- Efficiently organizing and printing new work orders by keeping track of invoices using Reynolds & Reynolds -program used by a number of dealerships
- Attended hands-on training at Hyundai Canada head office
- Collaborating with Technicians by writing suitable work orders for customer vehicles/vehicles that have been towed in that need warranty work or body shop repairs
- Connecting with customers via phone calls/emails for upcoming service appointments, promotions, recalls/campaigns, and special ordered parts
- Accurately managing transactions, balancing cash draw at close of shift, refunds/exchange
- Registering brand new vehicles to www.globali.com - vehicle recovery system
- Effectively providing customers with helpful suggestions/advice for the proper maintenance of their vehicles
- Successfully testing vehicles for safety and customer satisfaction
- Continuously attending to a diverse range of customers with various inquiries about their vehicles, billing, and warranty coverage.
Education
Business Administration Management - College Diploma -
Seneca College of Applied Arts & Technology
Toronto, ONOntario Secondary School Diploma -
Senator O'Connor College School
Toronto, ON06.2009
Skills
- Preparing financial statements
- Accounting management
- Financial document review
- Processing payments
- Internal control management
- Commission calculation
- Management accounting
- Payroll Processing
- General ledger accounting
- Accounts receivable management
- AP/AR invoicing
- Statement Reconciliation
Certification
- OMVIC
- JHSC Certification Part 1 - Completed (Public Health Ontario)
Volunteer Experience
- Teacher Assistant, MARYVALE PUBLIC SCHOOL, Scarborough, ON, 2010, Helped teachers with daily classroom tasks and preparing lesson plans., Marked tests and assignments., Organized and participated in group activities.
- Church Group Member, ST. MARY ARMENIAN APOSTOLIC CHURCH, Toronto, ON, 2003-2007, Organized and participated in group activities and excursions., Participated in church choir., Camp leader for a group of young children.
References
References are available upon request.
Hobbies and Interests
- Reading novels, books
- Taking classes to learn a new language
- Playing sports: soccer, volleyball, kickboxing
- Attended piano lessons weekly at the "Royal Conservatory of Music" for six years
Timeline
Controller
Marigold Ford Lincoln Saled Limited
08.2022 - Current
Office Manager
MARKVILLE FORD LINCOLN, UXBRIDGE FORD, DONWAY FORD, DON MILLS CHRYSLER
10.2020 - Current
Accounting Clerk & Leasing Administrator
MARKVILLE FORD LINCOLN LIMITED & UXBRIDGE FORD INC.
01.2015 - 01.2020
Receptionist, Sales Administrator / F&I Manager
MARKVILLE FORD LINCOLN LIMITED
01.2012 - 01.2015
Junior Service Advisor
AGINCOURT HYUNDAI
01.2010 - 01.2012
Business Administration Management - College Diploma -
Seneca College of Applied Arts & Technology
Ontario Secondary School Diploma -
Senator O'Connor College School
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