Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Pavneet Shergill

Surrey,BC

Summary

Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

3
3
years of professional experience

Work History

Dispatcher

747 Transport INc.
01.2023 - Current
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
  • Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport.

Team Lead

Fairweather Clothing
03.2021 - 01.2023
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Championed continuous improvement initiatives that resulted in optimized processes leading to cost savings for the organization.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.

Education

Master of Arts -

Lambton College of Applied Arts And Technology
Brampton, ON
01.2023

Bachelor of Arts -

DAV College
Chandigarh
05.2020

Skills

Problem Solving

Independent Decision Making

Strong Communication

Multitasking

Time Management

Open to Learning

Teamwork

Detail Oriented

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Dispatcher

747 Transport INc.
01.2023 - Current

Team Lead

Fairweather Clothing
03.2021 - 01.2023

Master of Arts -

Lambton College of Applied Arts And Technology

Bachelor of Arts -

DAV College

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Pavneet Shergill