Qualified food service professional bringing 8 years of experience in the field. Focused on providing exceptional customer service and maintaining food safety.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Manager
Tim Hortons
10.2014 - Current
Provided coaching and mentoring to new hires, contributing to their successful integration into team.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Operated cash register to record transactions accurately and efficiently.
Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
Manager
Mr. Zagros
12.2017 - Current
Contributed to menu development, incorporating seasonal ingredients and customer feedback.
Demonstrated knowledge of menu items and corresponding ingredients.
Prepared and served various food and drink items to customer specifications in fast-paced environments.
Enhanced customer satisfaction by maintaining clean and organized dining area.
Education
GED -
Emery Adult Learning Centre
York, ON
03.2016
Skills
Goal-Oriented
Customer Service
Training and mentoring
Critical Thinking
Teamwork and Collaboration
Safety Procedures
Languages
English
Arabic
Certification
Food Handler Certificate, Canadian Institute Of Food Safety, (2022-2027)
Restaurant Management Certification Program, Tim Hortons University, (Dec 2023)
Timeline
Manager
Mr. Zagros
12.2017 - Current
Manager
Tim Hortons
10.2014 - Current
GED -
Emery Adult Learning Centre
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