Noora Ali
Edmonton,AB
Overview
5
5
years of professional experience
Work History
OFFICE CLERK
Athabasca
11.2022 - 12.2023
- Front receptionist where I greeted visitors in person as well as over the phone while assisting them on any further inquiries
- Directed visitors by maintaining employee and department directories guiding them towards client-based help
- Prepared timely reports as well as documented daily timed events and appointments
- Maintained security, following procedures/policy monitored by logbooks
- Participated in the coordination of events and secured property once events were completed.
SERVICE REP.
TELUS, Edmonton
02.2020 - 10.2021
- Communicated assignment related issues with clients as soon as they arrived
- Ensuring tasks were completed according to stipulated requirements
- Tailored approach to work based on job specification as required
- Consistently had great customer service communication as well as teamwork communication
FRONT RECEPTIONIST
T&K AUTO, Edmonton
01.2019 - 09.2019
- Directed customers to services based on their needs over the phone and in person
- Skilled in quickbooks where I managed payments and schedules based on walk-in and appointment clientele.
Education
Diploma -
J. Percy Page High School, Edmonton
Business Administration -
NAIT, Edmonton
Skills
- Data Entry
- Good communicator and planner with strong judgment and critical thinking ability
- Managing emails and contacts, scheduling appointments, etc
- Customer Service
- Word Processing
- Time Management
Languages
- English
- Arabic
Timeline
OFFICE CLERK
Athabasca
11.2022 - 12.2023
SERVICE REP.
TELUS, Edmonton
02.2020 - 10.2021
FRONT RECEPTIONIST
T&K AUTO, Edmonton
01.2019 - 09.2019
Diploma -
J. Percy Page High School, Edmonton
Business Administration -
NAIT, Edmonton