Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Noor Al-hasani

Calgary

Summary

Seeking a role in an environment that values effective communication and exceptional customer service skills. Eager to contribute expertise in these areas to a team that prioritizes client satisfaction and fosters strong relationships. Committed to delivering exceptional service and exceeding expectations, determined to make a positive impact in a dynamic work setting.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
09.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Specialist

Apple
07.2024 - 01.2025
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.

Waitress

Yemeni Village Restaurant
01.2022 - 11.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Crew Member

Tim Hortons
03.2022 - 06.2022

Crew Member

Taste of Calgary
01.2022 - 01.2022

Crew Member

Canadian Property Stars
01.2020 - 05.2020

Executed timed operations for selling and demonstrating heavy machinery door-to-door.

Education

Graduate - fashion program

Forest lawn high school
Calgary, AB
01.2023

Skills

  • Fluent in Arabic
  • Fluent in Oromo
  • Waitressing
  • Traditional Yemeni coffee preparation
  • Fast learner
  • Organizational skills
  • Teamwork
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Active listener

Languages

English
Native or Bilingual
Arabic
Native or Bilingual
Oromo
Native or Bilingual

Timeline

Specialist

Apple
07.2024 - 01.2025

Barista

Starbucks
09.2023 - Current

Crew Member

Tim Hortons
03.2022 - 06.2022

Waitress

Yemeni Village Restaurant
01.2022 - 11.2022

Crew Member

Taste of Calgary
01.2022 - 01.2022

Crew Member

Canadian Property Stars
01.2020 - 05.2020

Graduate - fashion program

Forest lawn high school
Noor Al-hasani