Noor Shehab
Montreal,Canada
Summary
With an experience in sales and customer service, I excel at meeting customer needs and surpassing goals. My background has equipped me with key skills in problem-solving and connecting with diverse individuals. Holding a Bachelor’s in International Business with a minor in Marketing, I offer a wide-ranging view on global business practices.
Overview
3
3
years of professional experience
Work History
Part Time Sales Associate
Groupe Dynamite-Garage
06.2023 - Current
- Leveraged product knowledge and sales expertise to effectively address customer inquiries, significantly contributing to increase in upselling and enhancing customer satisfaction
- Consistently exceeded monthly sales targets through customer engagement and personalized product recommendations, showcasing strong sales performance and target achievement
- Maintained an up-to-date understanding of promotions, product features, and inventory management, significantly enhancing the customer shopping experience and product availability
- Fostered a positive team environment by actively participating in cross-functional tasks and supporting colleagues, contributing to the achievement of collective sales goals and fostering team collaboration
Part Time Sales Associate
Brandy Melville
01.2023 - 04.2023
- Delivered exceptional customer service, resulting in an increase in repeat customer visits, showcasing skills in customer engagement, satisfaction, and retention
- Contributed to maintaining a visually appealing and organized store environment, positively impacting customer purchase decisions through effective visual merchandising and store presentation
- Processed sales transactions efficiently, ensuring accuracy and a positive end-to-end customer experience, utilizing POS (Point of Sale) systems and adhering to cash handling procedures
- Engaged in continuous learning about the latest fashion trends and product offerings to provide knowledgeable recommendations, demonstrating a commitment to product expertise and trend awareness
Part Time Cashier
Bulk Barn
05.2022 - 11.2022
- Ensured high levels of customer satisfaction by providing prompt and courteous service; accurately processed transactions and efficiently resolved issues, enhancing customer experience
- Maintained store cleanliness and compliance with health and safety standards, contributing to a secure and welcoming shopping environment for both customers and employees
- Assisted in the setup of promotional displays and signage, contributing to marketing efforts and enhancing customer awareness of current offers and specials
Education
Bachelor of Commerce - International Business - Minor in Marketing
Concordia University – John Molson School of Business
Montreal, QC06.2024
French Baccalaureate ES - Economic and Social Sciences
Lycée Français de Jeddah
06.2020
Skills
- Sales and Target Achievement
- Customer Service Excellence
- Visual Merchandising
- Inventory Management
- Cross-Functional Team Collaboration
- Problem Solving
- Marketing and Promotions
- Intercultural Communication
- Analytical Skills
- Cash Handling and POS Systems
- Microsoft: Word, Excel and PowerPoint
Extracurricular Activties
Student Council
The French International School of Jeddah 2018-2020
Led organization and execution of school−wide events, improving student engagement
and participation.
Acted as a key communicator between students, faculty, and administration, enhancing
transparency and student involvement in decision−making processes.
Timeline
Part Time Sales Associate
Groupe Dynamite-Garage
06.2023 - Current
Part Time Sales Associate
Brandy Melville
01.2023 - 04.2023
Part Time Cashier
Bulk Barn
05.2022 - 11.2022
French Baccalaureate ES - Economic and Social Sciences
Lycée Français de Jeddah
Bachelor of Commerce - International Business - Minor in Marketing
Concordia University – John Molson School of Business
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