Noor Safar
Hamilton,ON
Summary
My background in social work motivates me to move with compassion and warmth when interacting with guests. I strayed from my field when I began to explore work in hospitality. Bartending took my passion to the next level. For the last year and a half I've dedicated myself to my craft.
Overview
2
2
years of professional experience
Work History
Bar Manager
Berkeley North
07.2022 - Current
- Is a keyholder, prepares daily reports, leads pre-shift
- Trains bartenders and servers, emphasis on high service standards, attention to detail
- Makes all orders for the bar, records weekly and monthly inventory
- Minimizes labor costs adjusts start times according to daily needs
- Collaborated with industry leaders, highlighting bar program; custom cocktails and wine pairings. Chef Ian -Pearl Morsiette, Chef Fady -Ostira, MERK Snack Bar, Chef James -Berkeley North
- Creates custom beverages for private events
- Independently created two complete beverage menus; beer, wine, cocktails, spirit-free, juice program, kombucha program
- Passionately upholds company culture and values
Intensive Case Manger
YWCA Hamilton
04.2022 - 12.2022
- Collaborated with clients to develop comprehensive case management plans; short term and long term goals, monthly check-ins
- Improved and implemented new administrative procedures to better support clients
- Assisted clients in navigating housing, legal, immigration and health care services to progress process
- Connected to network of physicians, social workers, and immigration workers to manage care plans
- Documented patient interactions in electronic charting systems
- Prepared discharge plans to transition clients out of program
- Identified safety risks and developed safety plans
- Responded to physical and mental health emergencies using CPR and de-escalation training
- Utilized trauma-informed approach in client care
Server
Fairmont Chateau Lake Louise
10.2021 - 01.2022
- Identified guest needs, mindful of cultural traditions regarding hospitality
- Cultivated warm relationships with guests, romanticized the winter wonderland experience
- Intently manicured tables, attention to detail, high end service standards,
- Knowledgeable in wine service customs
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Assisted Jr. servers and bartenders, and hosts during downtime to ensure more efficient service
- Thoroughly studied menus, improved knowledge; specialty ingredients, wines, sourcing, and cooking methods
- Utilized knowledge to identify guest preferences and better guide their dining experience
Education
Bachelor of Arts - Sociology
McMaster University
Hamilton, ON04.2022
Bachelor of Arts - Social Psychology
McMaster University
Hamilton, ON10.2019
Skills
- Restaurant management
- Inventory management
- Industry collaboration
- Vendor relationship
- Staff training
- High service standards
- Organizational Ability
- Wine and liquor knowledge
- De-escalation
- Mixology
Timeline
Bar Manager
Berkeley North
07.2022 - Current
Intensive Case Manger
YWCA Hamilton
04.2022 - 12.2022
Server
Fairmont Chateau Lake Louise
10.2021 - 01.2022
Bachelor of Arts - Sociology
McMaster University
Bachelor of Arts - Social Psychology
McMaster University
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