Summary
Overview
Work History
Education
Skills
Certification
Timeline
AccountManager

Noor Ul-Ain Bhatti

Toronto,ON

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic candidate with extensive experience in customer service and cash handling at banks or money lending institutes. Strong knowledge of offered banking services and products. Reliable and honest professional dedicated to meeting scorecard goals by processing high volumes of error-free transactions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Bank Teller/ CEAC

Td Canada Trust
06.2023 - Current
  • Answered customer inquires regarding account balances, transaction history, service charges and interest charges
  • Processed customer transactions promptly, minimizing wait times
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills
  • Completed highly accurate, high volume money counts via both manual and machine-driven approaches
  • Educated customers on use of banking website and mobile apps
  • Maintained in-depth knowledge of bank products and services to provide appropriate recommendations to customers
  • Sold credit products to customers.
  • Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.

Cosmetic Beauty Advisor/ Beauty Consultant

Shoppers drug mart
12.2022 - 08.2023
  • Promoted additional products and services to increase sales numbers and revenue with diverse selection
  • Identified client needs and recommendations products based on preferences and requirements
  • Kept work areas, tools and equipment clean and properly sanitized makeup tools to avoid spread of infection
  • Met sales goals, promoted additional products and services to increase sales number and revenue with diverse selection.
  • Stayed up-to-date on industry trends and product knowledge by attending regular training sessions and workshops.
  • Developed strong relationships with clients through attentive listening, empathy, and genuine care for their beauty concerns.

Team Leader

Dollarama
08.2021 - 09.2022
  • Supervised day to day operations to meet performance, quality and service expectations
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
  • Applied strong leadership skills and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand
  • Merchandised and kept aisles clean and organized along with my aisle health and beauty
  • Opening and closing duties would consist of matching the total amount of the back safe, petty cash register and pos register to match the respective amount of the day assigned by the company Dollarama
  • Receiving daily tasks
  • Completed regular inventory counts to verify stock levels
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Cashier

Fresh Value
05.2021 - 08.2021
  • Mentor new team members on registers, meeting customer needs, maximizing group performance and maintaining high satisfaction with customers
  • Welcomed and greeted customers
  • Answered questions about store policies and addressed customer concerns
  • Helped customers complete purchases and locate items
  • Tailed cash drawer at the begging and the end of each work shift
  • Provided friendly service and assistance to clients promote customer loyalty, satisfaction and sales
  • Restocked and organized merchandise in front lanes.

Cashier

Popeyes Louisiana Kitchen
01.2019 - 12.2020
  • Maintaining proper inventory levels, while maintaining a clean workstation
  • Resolve complaints promptly and professionally
  • Consistently met upsell goals by highlighting target merchandise with strategic promotional approaches
  • Resolved issues with POS systems, card readers and receipt printers to prevent customer delays.

Education

High School Diploma -

Burnhamthorpe Collegiate Institute
06.2022

Skills

  • Good conversationalist with excellent face-to-face and telephone communication skills
  • Outgoing "people person" with the ability to work and build relationships with a broad range of people from diverse cultural and economic backgrounds
  • Prioritizing the handling of all customers concerns, needs or inquiries in a friendly, helpful and prompt manner
  • Demonstrates patience, professionalism and diplomacy when addressing challenging customer situations
  • Computer savvy, disciplined, competitive individual who is goal-driven and welcomes new challenges
  • Effective team leader and team member who recognizes the need to have good working relationship with co-workers to achieve company goals
  • Money Handling
  • Deposit and withdrawal management
  • Cash counting
  • Professionalism and Courtesy

Certification

First Aid – CPR A-AED

Timeline

Bank Teller/ CEAC

Td Canada Trust
06.2023 - Current

Cosmetic Beauty Advisor/ Beauty Consultant

Shoppers drug mart
12.2022 - 08.2023

Team Leader

Dollarama
08.2021 - 09.2022

Cashier

Fresh Value
05.2021 - 08.2021

Cashier

Popeyes Louisiana Kitchen
01.2019 - 12.2020

High School Diploma -

Burnhamthorpe Collegiate Institute

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Noor Ul-Ain Bhatti