Noor Ahmed
Toronto,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
ECA Teacher
Kids Zone Childcare
01.2023 - 08.2024
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Adapted teaching methods and materials to meet students' varying needs.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Worked with Infants, Toddlers, Preschool
Mortgage Agent
Rateshop Inc.
01.2019 - 01.2022
- Consistently met or exceeded sales targets through proactive client outreach and exceptional customer service.
- Provided thorough explanations of various mortgage products to clients, assisting them in selecting the best option for their needs.
- Monitored pipelines to track and log status of loans.
- Assisted customers with completing loan applications and other paperwork.
Legal Assistant
Bowman Bhalla LLP
01.2016 - 01.2018
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Dispatch & Accountant
AMJ Campbell International
01.2013 - 01.2014
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Used advanced software to prepare documents, reports, and presentations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Gathered financial information, prepared documents, and closed books.
- Handled day-to-day accounting processes to drive financial accuracy.
Office Help
Campio Furniture Limited
01.2012 - 01.2013
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Assisted in financial tasks such as invoicing, expense tracking, and budget preparation to ensure accuracy.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
Private Business
Babysitting
01.2010 - 01.2012
- Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
- Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.
- Kept detailed records of each babysitting session including hours worked, activities completed, and any pertinent notes for parents.
- Built trust with both parents and children by consistently demonstrating professionalism, punctuality, and dependability throughout each babysitting assignment.
- Developed strong bonds with families, resulting in repeat babysitting engagements each summer season.
Rogers Sales Representative
ROGERS
01.2008 - 01.2011
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Expanded customer base through cold calling, networking, and relationship building.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales & Cashier
MACYS Retail Store
01.2004 - 01.2007
- Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
Receptionist
American Driving School
01.2004 - 01.2007
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Inventory Manager
CITGO- Convenience Store
01.2003 - 01.2007
- Created and updated regular inventory reports and records.
- Analyzed inventory data to identify and address stock discrepancies.
- Enhanced inventory accuracy by conducting regular audits and implementing efficient tracking systems.
- Collaborated with purchasing and production to maintain levels of quality and on-hand inventory.
- Maintained sufficient inventory levels to meet customer demands at all times.
- Developed and implemented policies and procedures for inventory management.
Education
Early Childhood Education
CIMT College
08.2024
Sheridan College: Criminology
01.2016
Humber College: Law Clerk
01.2010
John A. Coleman Catholic High School: U.S. High School Diploma
01.2005
Ulster County BOCES Career & Technical Center
01.2004
Skills
- Over 4 years of customer relations, administrative and leadership experience
- Diploma in Early Childhood Education
- Certified Mortgage Agent
- Excellent oral/written communications and organizational skills
- Extremely professional, conscientious with effective interpersonal skills
- Dedicated and hardworking leader and team player with positive attitude
- Reliable, self-motivated, punctual, tactful and able to adapt to different situations
- Computer Knowledge: Word, Excel, PowerPoint, Outlook, Internet Explorer, IBM software programs and Typing 60 WPM
- Proficient with Microsoft Office 97/00, Windows 98/00/ME
Administrativeexperience
- Prepared relevant reports, records, presentations, and data documentation efficiently
- Evaluated requests, prepared agreements and ensured documentation following company policies and regulations
- Accurately responded to all incoming mail and telephone enquiries using tact and professionalism
- Provided extensive office administrative support, receptionist, customer service, data entry, faxing, photocopying, bookkeeping, filing, processing and ordering supplies
Customerserviceexperience
- Assisted customers with their orders and product selection to ensure customer satisfaction
- Managed and updated computer database system with the most current customer profile
- Efficiently handled cash, debit, cheques, and credit card transactions, following security procedures and company guidelines
- Informed and educated customers regarding a wide range of products and services that is provided by the organization; satisfying all customers needs
- Observed customer activity to deter theft; followed appropriate loss prevention procedures in the event of any theft
Leadership Experience
- Interviewed and hired TECHS, educated team on time management, commitment and company policies
- Planned and initiated yearly programs, promotions, and events throughout the year
- Trained team on work safety, production systems, and company products and services
Timeline
ECA Teacher
Kids Zone Childcare
01.2023 - 08.2024
Mortgage Agent
Rateshop Inc.
01.2019 - 01.2022
Legal Assistant
Bowman Bhalla LLP
01.2016 - 01.2018
Dispatch & Accountant
AMJ Campbell International
01.2013 - 01.2014
Office Help
Campio Furniture Limited
01.2012 - 01.2013
Private Business
Babysitting
01.2010 - 01.2012
Rogers Sales Representative
ROGERS
01.2008 - 01.2011
Sales & Cashier
MACYS Retail Store
01.2004 - 01.2007
Receptionist
American Driving School
01.2004 - 01.2007
Inventory Manager
CITGO- Convenience Store
01.2003 - 01.2007
Sheridan College: Criminology
Humber College: Law Clerk
John A. Coleman Catholic High School: U.S. High School Diploma
Ulster County BOCES Career & Technical Center
Early Childhood Education
CIMT College
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