A highly qualified Marketing specialist with experience spanning Banking and Finance, with extensive background in business development, banking operations and management, finance, credit risk, foreign exchange, international payment processing, warehousing, leadership and customer service gained from over 12 years of employment history in banking, financial, retail and commercial settings. Key to success is a customer-focused approach in identifying needs and providing best match products and services to meet client requirements. A hardworking and innovative professional who is looking for a new employment opportunity to utilise banking and financial knowledge and leadership skills to deliver exceptional company performance.
Hi, I’m
Nonso Ezikanyi
Milton,ON
Summary
Overview
16
years of professional experience
Work History
Wiremoney
Head of Business Growth & Partnerships
08.2022 - 09.2024
Job overview
- Identity new market opportunities, drive customer acquisition strategies, and improve retention rates.
- Collaborate with product and engineering teams to ensure that offerings meet market demands and foster business scalability.
- Develop and execute go-to-market strategies, including branding, positioning, and multi-channel marketing campaigns.
- Focus on increasing revenue through organic growth strategies or new business verticals.
- Utilize data analytics to track growth metrics, measure the success of initiatives, and refine strategies for better outcomes.
- Identify, negotiate and manage partnerships that can drive long-term growth, including with companies and other partners.
- Work with cross-functional teams to integrate partnership efforts into broader company strategies.
- Maintain and nurture existing partnerships, ensuring mutual value is realized over time.
- Oversee negotiations for joint ventures, collaborations, and partnerships, ensuring favorable terms for the company.
Wiremoney
Foreign Exchange Settlement Officer
09.2020 - 08.2022
Job overview
- Ensure the timely and accurate settlement of foreign exchange trades, including spot, forward, and swap contracts.
- Reconcile trade details between internal systems and counterparties.
- Monitor settlement confirmations, ensuring that all trades are properly confirmed before settlement deadlines.
- Perform daily reconciliation of cash balances and FX positions including resolve any discrepancies between trade counterparties and internal systems.
- Manage incoming and outgoing currency payments through SWIFT and other international payment systems.
- Collaborated with legal teams to ensure accuracy and compliance in all documentation related to settlements.
- Managed high-volume caseloads, prioritizing tasks to meet tight deadlines and maintaining attention to detail.
- Prepare daily, weekly and monthly reports on settlement status and pending trades.
- Initiated proactive problem-solving measures by anticipating potential challenges within the settlement process and taking appropriate action.
- Enhanced client satisfaction by efficiently managing settlement transactions and addressing concerns promptly.
IKEA
Customer Service Representative – Customer Fulfilment
11.2015 - 12.2018
Job overview
- Received product rejects, returns and exchanges and assisted customers with other concerns and issues
- Provided the customers information on product features and functionalities and recommended alternative products
- Assisted customers with online order tracking, confirmation and processing and handled back-office recovery and service fulfilment
- Performed customer order pick, packaging, packing and delivery for online and in-store purchases
- Completed stock replenishment, addressed customer issues and resolved complaints on a regular basis
Stanbic IBTC Bank
International Payments and Correspondent Banking Representative
04.2012 - 04.2015
Job overview
- Performed processing on trade related products and applications such as booking of Letter of Credit (LOC) and bills for collection
- Completed international payments and offshore remittances through wire transfer such as MT103, MT202 and other methods
- Processed foreign currency inflows into client accounts, issued foreign drafts and cleared foreign cheques
- Received, processed, and scheduled Foreign Currency Advance Payment Guarantee (FAPG), FCY Guarantees and cash collateralization
- Booked money market instruments such as Treasury Bills, Bonds, CPs and others, FCY investments, currency takings and placements including rate negotiations
- Reconciled Nostro and Vostro accounts, handled Western Union Money Transfer and MoneyGram transactions
- Successfully generated foreign currency inflows and outflows report to regulatory authorities within the allocated timeframe
Stanbic IBTC Bank
Business Banking Manager
09.2011 - 03.2012
Job overview
- Developed, identified, and converted sales leads into bank customers and utilised market clusters to sell appropriate financial products
- Established and maintained client database through continuous communication and engagement activities
- Managed, developed and coordinated customer calling schedule among retail and MSME branch teams
- Performed, appraised and analyzed credit requests and ensured they meet the bank’s target market definition and risk acceptance criteria
- Collaborated with recovery and rehabilitation units in minimising risk exposures of classified loan portfolio
- Successfully ensured all loans approved are properly structured, documented and complied with all bank credit policies and procedures
Sterling Bank
Retail Banking Officer
09.2009 - 10.2011
Job overview
- Provided bank products and services to meet client requirements and achieve assigned personal targets
- Monitored customer balances to meet appropriate levels, handled investment requests and provided advice to customers on alternative options
- Developed and created quality risks assets in alignment with bank’s credit policies and prudential guidelines
- Rendered credit and risk assets, deposits and liability reports and Loan to Deposit Ratio (LDR) status reports to management
- Communicated with treasury unit and ensured institutional investments, maturity and liquidation were completed in a timely and accurate manner
- Successfully analysed loan applications, collated and appraised credit requests for approval and subsequent disbursement
Sterling Bank
Branch Operations Officer
04.2008 - 08.2009
Job overview
- Provided assistance to customers in opening and closing accounts, required maintenance and direct debits and standing orders, trusts and estate accounts
- Performed time deposit booking and liquidation, cheque deposits, examination and processing of Other Bank’s Cheques (OBCs) and other bulk cash teller duties
- Completed fund transfers, performed Know Your Customer (KYC) and other Anti Money Laundering precautions on a regular basis
- Assisted customers with their queries through the concierge service and resolved any issues promptly
- Complied with all banking policies, procedures and regulations in the completion of all assigned tasks
Education
University of WollongongAustralia
Graduate Certificate from Professional Accounting And Business
08.2021
University Overview
Griffith University
Masters in International Business from Advanced
07.2017
University Overview
University of NigeriaNigeria
Bachelor of Science from Marketing
07.2005
University Overview
- An Evaluation of the Attitude of Multinational Product Companies Toward Corporate Advertising And Its Contributions To Organizational Growth ( A Case Study of Nigerian Breweries Plc, British American Tobacco Company Plc, MTN Nigeria And Cadbury Nigeria Plc).
Skills
- Financial skills
- Administration skills
- Sales skills
- Customer service skills
- Customer-focused approach
- Knowledge in Banking and Finance Operations
- Working knowledge of Lending and Finance compliance standards
- Knowledge of regulatory requirements
- Problem-solving abilities
- Partnership Development
- Risk Management
- Data Analysis
Languages
English
Nigerian
Attributes
Attributes
- Strong leadership qualities
- Excellent organisational and time management skills
- Strong communication, interpersonal and liaison skills
- Ability to work well in a team or independently with minimal supervision
- Superior analytical and problem solving skills
- Strong work ethic; honest, reliable and hardworking
- Innovative and creative
Volunteerhighlights
Volunteerhighlights
- World Vision Australia, 07/01/16, 06/01/17, Participated in fund raising activities to support numerous poor communities across the world in the areas of education, health care and other needs.
- Redlands City Council, Brisbane, QLD, 07/01/16, 06/01/17, Volunteered and contributed to promoting awareness for the 'Leave It' campaign program organised by Griffith University’s Social Marketing in partnership with Redlands City Council which aimed to reduce dog and koala interactions which lead to the deaths of koalas.
Timeline
Head of Business Growth & Partnerships
Wiremoney
08.2022 - 09.2024
Foreign Exchange Settlement Officer
Wiremoney
09.2020 - 08.2022
Customer Service Representative – Customer Fulfilment
IKEA
11.2015 - 12.2018
International Payments and Correspondent Banking Representative
Stanbic IBTC Bank
04.2012 - 04.2015
Business Banking Manager
Stanbic IBTC Bank
09.2011 - 03.2012
Retail Banking Officer
Sterling Bank
09.2009 - 10.2011
Branch Operations Officer
Sterling Bank
04.2008 - 08.2009
Griffith University
Masters in International Business from Advanced
University of Wollongong
Graduate Certificate from Professional Accounting And Business
University of Nigeria
Bachelor of Science from Marketing
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