Adept at streamlining clinic operations, my tenure at Unity Health Toronto St. Joseph's honed my skills in patient registration and team collaboration. Leveraging organizational prowess and a keen eye for detail, I enhanced clinic efficiency and patient satisfaction. My proactive approach and ability to learn rapidly make me a valuable asset to any healthcare team.
Overview
35
35
years of professional experience
Work History
Employee
Unity Health Toronto St Josephs
06.1990 - 01.2023
Responsible for registering patients and making sure all the information is verified.
Responsible for booking specialty clinic follow-up appointments within the interdepartmental team after the patient saw the medical practitioners.
Responsible for booking follow-up appointments and cancellations.
Responsible for printing the patient list for the day's appointment for doctors, nurses, and the clinic.
Responsible for organizing and making the clinic run smoothly for patients, doctors, and other health practitioners and staff.
Generating a list for different clinic specialties, as well as preparing patients' charts.
Provided assistance to doctors, staff, and patients requiring help.
Responsible for payroll entry of the staff, and ordering supplies for the department.
Responsible for allocating patient beds for new inpatient admissions, transfers, and discharges.
Attends the morning meeting with all inpatient team leaders and corresponding representatives to get early input and ideas on the bed situation and how to help each other.
Responsible for pulling chart requests from different inpatient floors, the outpatient clinic, the Emergency Department, and outside requests for the release of information.
Update the patient chart with consult, laboratory, discharge, and other notes that are available.
Verifying the discharge of patients and their charts for the doctors and health practitioners to complete.
Medical Secretary/Receptionist
Dr Francis Chiu Medical Office
05.1988 - 11.1991
Responsible for organizing the clinic to run smoothly
Generate day to day patient list for doctor and reception
Operations Supervisor/ Leader Mechanical at St Joseph's Unity Health TorontoOperations Supervisor/ Leader Mechanical at St Joseph's Unity Health Toronto
Clinical Nurse Educator, Emergency Department at Unity Health Toronto (St. Michael's Hospital)Clinical Nurse Educator, Emergency Department at Unity Health Toronto (St. Michael's Hospital)