Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Skills Summary
Languages
References
Timeline
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Nonhlanhla Mahlangu

Winnipeg,MB

Summary

Results-driven individual with a strong background in dental practice administration. Skilled in staff development, communication, and problem-solving to improve day-to-day operations. Known for interpersonal skills and effectively managing customer complaints to enhance patient satisfaction

Overview

1
1
year of professional experience

Work History

Practice Administrator

Medicorp Dental Surgery
Harare, Zimbabwe
01.2024 - 12.2024
  • As the Practice Administrator I was trained in several areas. My main responsibilities included training new dental assistants and working in the dental lab to create retainers, night guards, and gum guards.
  • I managed patient files, communicated with both patients and insurance companies, and handled stock inventory and ordering.
  • I was in charge of sterilization, and I ensured that proper sterilization procedures were followed by the team.
  • I managed patient files, communicate with both patients and insurance companies and handled stock inventory and ordering.

Education

Bachelor of Science -

University of Manitoba

Skills

  • Leadership & Mentorship
  • Communication & Conflict Resolution
  • Collaboration & Teamwork
  • Problem-Solving & Critical Thinking
  • Time Management & Organizational Skills
  • Customer Service & Empathy
  • Adaptability & Responsibility
  • Attention to detail

Hobbies and Interests

  • Reading
  • Swimming
  • Travelling
  • Running

Skills Summary

Skilled in mentoring and training new team members, fostering an inclusive and supportive environment. I am passionate about guiding peers and creating a positive community culture., Experienced in clear and empathetic communication with diverse groups. Frequently worked with dentists across different practices, enhancing my ability to collaborate in a team setting. I can adapt easily to new environments and work effectively with diverse individuals to achieve common goals, making me a strong team player. I addressed complex patient and insurance issues, demonstrating my ability to think critically and find solutions. Managed multiple responsibilities, including administrative tasks, inventory control, and patient interaction, while meeting tight deadlines and ensuring attention to detail.

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Practice Administrator

Medicorp Dental Surgery
01.2024 - 12.2024

Bachelor of Science -

University of Manitoba
Nonhlanhla Mahlangu