Nompilo Ndlovu
Bubi District,Matebeleland South
Summary
Waitress / with over 5 years of experience in providing exceptional customer service in fast-paced dining environments. Proficient in managing multiple tasks simultaneously, including greeting customers, processing payments, and maintaining a clean and organized dining area. Strong skills in communication, team leadership, and inventory management, with a passion for ensuring a memorable dining experience for all patrons.
Overview
12
12
years of professional experience
Work History
Waitress
Kadoma Hotel and Conference Center
10.2019 - Current
- Escort guests to tables, ensuring prompt service and satisfaction.
- Maintain dining area cleanliness, enhancing guest experience.
- Communicate menu details, improving client understanding.
- Serve food and drinks, contributing to seamless operations.
- Provide attentive service by anticipating customer needs, fostering a welcoming atmosphere and enhancing overall dining experiences.
- Coordinate with kitchen staff to ensure timely food delivery, improving service speed and customer satisfaction ratings.
- Maintain accurate order processing and payment handling, ensuring financial accuracy and minimizing discrepancies.
- Monitor customer feedback to identify menu preferences, informing daily specials and driving repeat patronage.
Sales Associate
Mao Enterprise
06.2013 - 12.2017
- Restocked shelves with inventory
- Achieved personal sales target
- Helped clients find products they need
- Processed payments efficiently and accurately, contributing to a smooth checkout experience and minimizing transaction delays.
- Restocked shelves based on sales trends, ensuring high-demand items were readily available and improving inventory turnover.
- Maintained cleanliness of the store by executing daily cleaning tasks, promoting a tidy shopping environment and enhancing customer satisfaction.
Education
High School Diploma - undefined
Nhlambabaloyi Secondary School
Skills
- Customer Service oriented
- Team player
- Fast learner
- Strong communication skills
- Adaptability
- Internet
- Payment Processing
- Sales
Languages
English
Full Professional
Timeline
Waitress
Kadoma Hotel and Conference Center
10.2019 - Current
Sales Associate
Mao Enterprise
06.2013 - 12.2017
High School Diploma - undefined
Nhlambabaloyi Secondary School
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