Summary
Overview
Work History
Education
Skills
Volunteer Experience
Accomplishments
Certification
Languages
Websites
References
Timeline
Generic

Ariya Kaur Maan

Surrey,Canada

Summary

Dynamic and results-driven professional with a strong background in customer service honed at Just Cakes Bakeshop, Party City, and Earls Restaurant. Recognized for exceptional teamwork and problem-solving skills, I excel in fast-paced environments, ensuring guest satisfaction and delivering high-quality visual content. Committed to maintaining a professional appearance and fostering positive client relationships.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Front of House Employee

JUST CAKES BAKESHOP
Surrey, British Columbia
09.2023 - Current
  • Greeted guests warmly and provided exceptional customer service throughout their visit.
  • Managed reservations and organized seating arrangements for efficient service flow.
  • Handled cash transactions accurately and processed payments using point-of-sale systems.
  • Maintained cleanliness and organization of front-of-house areas for a welcoming atmosphere.
  • Assisted in training new employees on company policies and customer service standards.
  • Answered phone calls, took reservations, and answered inquiries.

Cashier/Sales Associate

PARTY CITY SOUTH SURREY
04.2022 - 09.2022
  • Processed customer transactions accurately and efficiently at a high-volume retail store.
  • Assisted customers in locating products and provided knowledgeable recommendations.
  • Handled cash and credit payments while maintaining a balanced cash register.
  • Managed inventory by restocking shelves and organizing merchandise displays.
  • Collaborated with team members to maintain a clean and organized checkout area.
  • Resolved customer inquiries and complaints with professionalism and courtesy.
  • Trained new staff on checkout procedures and customer service standards.
  • Supported promotional events by setting up displays and assisting customers during sales.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Server Assistant

EARLS KITCHEN + BAR
04.2022 - 09.2022
  • Assisted servers in delivering food and beverages to guests efficiently.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Supported kitchen staff by restocking supplies during busy shifts.
  • Communicated guest requests promptly to ensure satisfaction and service flow.
  • Collaborated with team members to set up dining areas for special events.
  • Monitored table settings and replenished items as needed throughout service.
  • Organized menus, silverware, and condiments at each table prior to seating guests.

Education

Bachelor of Arts - Criminology

Simon Fraser University
Burnaby, BC
05-2028

High School Diploma -

GRANDVIEW HEIGHTS SECONDARY SCHOOL
Surrey, BC
06-2024

Skills

  • Quick learner
  • Team collaboration
  • Customer service
  • Telephone etiquette
  • Strong work ethic
  • Punctuality and reliability
  • Problem-solving
  • Positive attitude
  • Attention to detail
  • Clear communication
  • Professional appearance
  • Team player mindset
  • Multitasking and organization

Volunteer Experience

  • BC Children's Hospital Youth Committee, Graphic Designer and Social Media Marketer, 01/01/20, Current
  • Grandview Heights Secondary School, Peer Tutoring, 09/16/22 - 06/16/24
  • Grandview Heights Racial Equity Club, Leader + Founder, 10/02/22 - 06/24/24

Accomplishments

  • Received an honors award at Grandview Heights Secondary School for recognition of creating and founding the Grandview Heights Racial Equity Group in which every student has a place to be heard.
  • Graduated with a $1,000 scholarship for recognition of volunteer work within the school

Certification

  • 2x Certified Lash Technician
  • FoodSafe Level 1 Certified

Languages

French
Professional
English
Full Professional
Punjabi
Native/ Bilingual
Hindi
Native/ Bilingual

Websites

References

References available upon request.

Timeline

Front of House Employee

JUST CAKES BAKESHOP
09.2023 - Current

Cashier/Sales Associate

PARTY CITY SOUTH SURREY
04.2022 - 09.2022

Server Assistant

EARLS KITCHEN + BAR
04.2022 - 09.2022

Bachelor of Arts - Criminology

Simon Fraser University

High School Diploma -

GRANDVIEW HEIGHTS SECONDARY SCHOOL

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Ariya Kaur Maan