Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Work Availability
Timeline
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Nomana Ahmad

Airdrie,AB

Summary

Highly organized and detail-oriented dispatch coordinator/trucking dispatcher with experience in managing cab operations and ensuring efficient transportation services. Seeking to leverage my skills and knowledge to contribute to a dynamic team and ensure smooth dispatch operations in accordance with schedules, work orders, and regulations. Fully licensed beautician with extensive knowledge of makeup, threading, hairstyles, and hair treatments.

Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.

Overview

6
6
years of professional experience

Work History

Supervisor

Indigo Park
03.2023 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Dispatch Coordinator

Indigo Cab Company
03.2023 - Current
  • Managed all aspects of cab operations including dispatching loading trips, managing trip itineraries, and coordinating cab assignments
  • Utilized web cameras for monitoring cab locations and ensured timely arrivals and departures
  • Prepared reports on cab operations, including mileage, fuel consumption, and repairs
  • Resolved driver issues and provided timely solutions to maintain operational efficiency
  • Engaged in kerbside duty to assist passengers, ensuring excellent customer service and satisfaction

Cashier & Baker

Tim Hortons
03.2022 - 02.2023
  • Responsible for customer services
  • Also offered services for order-taking, drinks-making along with serving

Search Engine Optimization

Quality SEO
01.2019 - 12.2020
  • Developed and implemented innovative search engine optimization (SEO) strategies, resulting in increased website visibility and organic traffic
  • Optimized website content for improved search engine optimization (SEO) to reach larger audiences

Education

Graduation - Arts

University of Karachi
01.2016

Skills

  • Organized
  • Team Work
  • Customer Services
  • Communication
  • Collaboration
  • Multitasking
  • Work Order Management
  • Adapability

Hobbies and Interests

Sketching

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Supervisor

Indigo Park
03.2023 - Current

Dispatch Coordinator

Indigo Cab Company
03.2023 - Current

Cashier & Baker

Tim Hortons
03.2022 - 02.2023

Search Engine Optimization

Quality SEO
01.2019 - 12.2020

Graduation - Arts

University of Karachi
Nomana Ahmad