Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

NOMAL

Winnipeg,MB

Summary

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Detail-oriented and customer-focused professional with significant experience as a Clinic Assistant and Receptionist. Proficient in managing patient registration, scheduling appointments, and maintaining health records with precision and confidentiality. Skilled at ensuring smooth clinic operations, supporting healthcare professionals, and creating a welcoming environment for patients. Dedicated to delivering exceptional service and contributing to organizational success through strong administrative and interpersonal skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Guest Service Representative

Scotiabank Arena
03.2024 - 02.2025
  • Assisted guests with reservation modifications, resolving any issues promptly and professionally.
  • Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
  • Resolved guest complaints diplomatically to maintain a positive property reputation and high customer satisfaction rates.
  • Developed strong rapport with returning guests to foster loyalty and repeat business.

Receptionist & Clinic Assistant

Sutherland Chan School of Massage and Therapy
10.2023 - 01.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.

Security Guard

Bank of Montreal Field
03.2024 - 12.2024
  • Maintained a safe environment for staff and visitors through proactive surveillance and communication.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Completed full building and grounds patrols to spot and investigate concerns.

Warehouse Associate (Sorter & Cargo Handler)

FedEx
11.2023 - 01.2024
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel

Education

Diploma - Computer And Information Sciences

Georgian College of Applied Arts And Technology
Barrie
07-2025

Skills

  • Customer service
  • Computer skills
  • Guest accommodations
  • Detail-oriented
  • Flexible schedule
  • Issue resolution
  • Documentation and reporting
  • Data entry
  • Complaint handling
  • Data entry proficiency
  • Property security
  • Data inputting

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Native or Bilingual

Certification

• Emergency First Aid Training with CPR C & AED.

• Individual Security Guard Licence.

• Worker Health and Safety Awareness in 4 Steps

• Smart Serve Certification.

• AODA Certification

Timeline

Guest Service Representative

Scotiabank Arena
03.2024 - 02.2025

Security Guard

Bank of Montreal Field
03.2024 - 12.2024

Warehouse Associate (Sorter & Cargo Handler)

FedEx
11.2023 - 01.2024

Receptionist & Clinic Assistant

Sutherland Chan School of Massage and Therapy
10.2023 - 01.2025

Diploma - Computer And Information Sciences

Georgian College of Applied Arts And Technology

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