High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Pasquale's On Macleod
2022.01 - 2023.07
Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Labourer
Avalan Logistics – A Division of APPS
2021.05 - 2021.12
Loaded, unloaded, and moved material to and from storage and production areas.
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
Performed general housekeeping and cleaning tasks.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Snow Shoveler
Jackie Duncan
2019.11 - 2020.03
Completed snow removal tasks on time, ensuring accessibility during winter months.
Maintained clean and safe environments for clients by regularly salting icy areas.
Utilized proper shoveling techniques to minimize physical strain and increase efficiency.
Education
Bachelor of Science - Geology
University of Victoria
Victoria, BC
04.2028
High School Diploma -
Bishop Carroll High School
Calgary, AB
06.2023
Skills
Customer Service
Team Collaboration
Multitasking proficiency
Effective Time Management
Attention to Detail
Active Listening and Communication
Table Bussing
Safe Food Handling
Table preparation
Languages
English
Certification
ProServe Liquor Staff Training.
Adult, Child, and Infant CPR certified.
Timeline
Host
Pasquale's On Macleod
2022.01 - 2023.07
Labourer
Avalan Logistics – A Division of APPS
2021.05 - 2021.12
Snow Shoveler
Jackie Duncan
2019.11 - 2020.03
Bachelor of Science - Geology
University of Victoria
High School Diploma -
Bishop Carroll High School
ProServe Liquor Staff Training.
Adult, Child, and Infant CPR certified.
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