Nolan Turner
Langley,Canada
Summary
Compassionate and dedicated professional with strong experience in community inclusion, behavioral support, and team leadership. Skilled in creating safe, inclusive environments for individuals with mental and physical disabilities. Proven ability to manage crises, implement behavior support plans, and lead teams to foster independence and community engagement for all clients. Known for effective communication, decision making, and a commitment to enhancing quality of life.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Support Worker
Inclusion Langley Society
04.2023 - Current
- Supported individuals with complex mental and physical needs in one-on-one settings, fostering community engagement
- Assisted in the creation of and implemented Positive Behavioral Support (PBS) and PRN plans to promote safety and inclusion
- Coordinated daily routines and activity planning, ensuring alignment with individual goals and community inclusion objectives
- Collaborated with team members to provide structured volunteer and employment experiences for individuals
- Collected data on client progress, prepared incident reports, and updated progression records to improve support services
- Established trust-based relationships with individuals through empathetic communication and active listening skills.
- Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
- Assisted in training new team members to ensure effective integration and alignment with company values.
- Provided personal care assistance including hygiene support, dressing, and mobility aid while maintaining dignity and comfort.
- Supported individuals using a person-centered care approach, tailoring daily routines to promote independence and emotional well-being.
- Assisted residents with meal preparation and feeding, ensuring nutritional needs and preferences were met.
- Maintained a safe and respectful living environment, balancing support with client autonomy.
Hockey Coach
Sharpshooter Hockey Academy
08.2024 - Current
- Established a strong, cohesive team culture by fostering open communication and promoting teamwork among players.
- Promoted sportsmanship among players by modeling respectful behavior toward opponents and officials at all times.
- Increased player skill levels through individual coaching sessions tailored to their strengths and weaknesses.
- Developed training methods to build skills for different ages and ability levels.
- Developed skills in having challenging conversations with both game officials and family members off the ice.
Respite Worker
Inclusion Langley Society
06.2024 - 09.2024
- Improved individual well-being by providing consistent and compassionate care during respite periods.
- Developed strong rapport with individuals and their families, fostering trust and open communication.
- Planned engaging recreational, developmental and entertainment activities.
- Maintained safe and hazard-free environments.
- Established clear boundaries while still maintaining compassion when working with challenging client behaviors.
- Maintained a safe and clean environment for individuals, ensuring their comfort and security during respite care.
Warehouse Maintenance Team Member
Best Buy Distribution Center
06.2022 - 09.2022
- Ensured team adherence to health and safety protocols, supporting a safe working environment
- Demonstrated teamwork and effective communication to successfully complete maintenance projects
- Improved equipment reliability by conducting regular preventive maintenance and inspections.
- Enhanced workplace safety by identifying potential hazards and implementing corrective actions.
Hockey Canada Referee
Langley Minor Hockey Association
03.2020 - 12.2021
- Made high-pressure decisions in real-time, demonstrating excellent judgment and conflict resolution skills
- Communicated effectively with coaches, players, and spectators, de-escalating tense situations as needed
- Utilized strong decision-making skills under pressure, contributing to the overall quality of each competition.
Customer Service and Operations Assistant
Hakam’s Independent Grocery Store
03.2021 - 09.2021
- Assisted customers, managed inventory, and maintained cleanliness per COVID-19 safety standards
- Developed skills in customer relations, effective communication, and time management in a fast-paced retail setting
- Supported daily operations by organizing office spaces for maximum functionality and ease of use.
- Solved problems timely and effectively, ensuring customer satisfaction.
Education
University of The Fraser Valley
06.2023
High School Diploma -
Penticton Secondary School
06.2022
Skills
- Community Inclusion
- Crisis Management and De-escalation
- Leadership and Team Coordination
- Goal Setting and Progress Monitoring
- Effective Communication
- Data Collection and Reporting
Certification
- Advanced MANDT
- Food Safe Level 1
- Mental Health First Aid
- First Aid Level 1 (valid until 03/31/26)
Volunteer Experience
- Volunteer Coach, Sharpshooter Hockey Academy, Langley, BC, 09/01/23 - 05/01/24, Mentored young athletes, fostering teamwork, communication, and sportsmanship.
- Volunteer, Weekly Lunch Buddies Program, Walnut Grove, BC, 09/01/17 -06/30/20, Participated in inclusive lunchtime activities, supporting students with diverse needs in social engagement and peer connections.
Timeline
Hockey Coach
Sharpshooter Hockey Academy
08.2024 - Current
Respite Worker
Inclusion Langley Society
06.2024 - 09.2024
Community Support Worker
Inclusion Langley Society
04.2023 - Current
Warehouse Maintenance Team Member
Best Buy Distribution Center
06.2022 - 09.2022
Customer Service and Operations Assistant
Hakam’s Independent Grocery Store
03.2021 - 09.2021
Hockey Canada Referee
Langley Minor Hockey Association
03.2020 - 12.2021
University of The Fraser Valley
High School Diploma -
Penticton Secondary School