Summary
Overview
Work History
Education
Skills
Timeline
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Nolan Porter

Mission Viejo

Summary

Dedicated barista with proven skills in customer service and team collaboration. Recognized for maintaining efficiency during peak hours and training new team members to deliver exceptional service.

Overview

2
2
years of professional experience

Work History

Barista

Albertsons
Rancho Santa Margarita
10.2023 - Current
  • Prepared and served a variety of coffee beverages to customers.
  • Maintained cleanliness and organization of the café area throughout shifts.
  • Operated espresso machines and brewing equipment efficiently and safely.
  • Assisted customers with menu selections and provided recommendations.
  • Handled cash transactions accurately at the register during busy hours.
  • Collaborated with team members to ensure smooth service flow during peak times.
  • Stocked supplies and ingredients to keep the café fully operational.
  • Trained new baristas on equipment usage and customer service standards.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Operated cash registers to process customer payments.
  • Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
  • Maintained calm demeanor during high-volume periods and special events.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained clean and organized workspace, enabling coworkers to locate resources and product.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.
  • Followed health, safety and sanitation guidelines to pass state inspections.

Education

Fire Science - Fire Fighting/EMT

Santa Ana College
Santa Ana, CA

Skills

  • Team collaboration
  • Customer service
  • Time management
  • Problem assessment
  • Health and safety regulations
  • Training and mentoring
  • Critical thinking
  • Calm under pressure
  • Team building
  • Networking
  • Dependable and responsible
  • Quality assurance
  • Communication

Timeline

Barista

Albertsons
10.2023 - Current

Fire Science - Fire Fighting/EMT

Santa Ana College
Nolan Porter