Nolan Mullins
Los Angeles
Summary
Dynamic and dedicated professional with extensive experience in customer service at several restaurants. Proven ability to resolve complaints and enhance satisfaction through effective communication and teamwork. Skilled in cash handling and maintaining cleanliness, consistently delivering exceptional service in high-pressure environments. Committed to fostering a welcoming atmosphere and ensuring guest loyalty.
Overview
7
7
years of professional experience
Work History
Cashier
The Barn
09.2024 - 06.2025
- Processed customer transactions efficiently and accurately using point-of-sale systems.
- Resolved customer complaints effectively, improving overall service quality.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Food Runner and Busser
Sams Chowder House
03.2024 - 06.2025
- Delivered food promptly to tables, ensuring exceptional service and customer satisfaction.
- Coordinated with kitchen staff to confirm order accuracy and timely preparation.
- Maintained cleanliness and organization of dining area, adhering to health standards.
- Assisted servers by restocking supplies and preparing tables for new guests.
- Trained new food runners on operational procedures and customer service expectations.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
Host
Half Moon Bay Brewing Company
03.2023 - 08.2024
- Managed guest seating and ensured timely service flow in busy dining environments.
- Trained and mentored new hosts on customer service best practices and restaurant protocols.
- Coordinated with kitchen and wait staff to optimize communication for seamless operations.
- Resolved guest inquiries and complaints efficiently, maintaining high satisfaction levels.
Busser and Runner
Princeton Seafood Market and Restaurant
08.2018 - 02.2023
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted servers in delivering food and beverages efficiently during peak hours.
- Collaborated with kitchen staff to ensure timely preparation and presentation of dishes.
- Supported inventory management by restocking supplies and reporting shortages promptly.
Cashier
Joannes Ice Cream Cafe
08.2018 - 02.2023
- Maintained clean and organized checkout areas to enhance customer experience.
- Assisted customers with product inquiries, ensuring satisfaction and loyalty.
- Collaborated with team members to manage inventory and restock items promptly.
Education
No Degree - Genral Education
College of San Mateo
San Mateo, CAPublic Administration
Santa Monica College
Santa Monica, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Order taking
- Hospitality and accommodation
Timeline
Cashier
The Barn
09.2024 - 06.2025
Food Runner and Busser
Sams Chowder House
03.2024 - 06.2025
Host
Half Moon Bay Brewing Company
03.2023 - 08.2024
Busser and Runner
Princeton Seafood Market and Restaurant
08.2018 - 02.2023
Cashier
Joannes Ice Cream Cafe
08.2018 - 02.2023
No Degree - Genral Education
College of San Mateo
Public Administration
Santa Monica College
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