Nolan Malseed
Waterloo
Summary
Proven sales expertise and exceptional customer service skills honed at Old Navy, where I significantly enhanced store visual appeal and customer engagement. Excelled in teamwork and problem-solving across roles, from organizing high-impact YMCA events to ensuring safety and enjoyment at Schlegel Villages. Demonstrated ability to manage time effectively, achieving tasks with precision and fostering repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
Old Navy
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Volunteer
Stork Family YMCA
11.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Recreation Assistant
Schlegel Villages
03.2024 - 06.2024
- Maintained a safe and clean facility, ensuring a positive environment for all users.
- Provided exceptional customer service to patrons, addressing concerns and answering inquiries promptly.
- Ensured proper supervision of program participants at all times, prioritizing their safety and wellbeing.
- Enhanced participant enjoyment by creating and implementing diverse recreational activities.
Kitchen Helper
Galtview Restaurant
04.2022 - 08.2022
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Education
Laurel Heights Secondary School
Waterloo, ON06.2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Exceptional customer service
- Sales expertise
Languages
English
French
Timeline
Sales Associate
Old Navy
08.2024 - Current
Recreation Assistant
Schlegel Villages
03.2024 - 06.2024
Volunteer
Stork Family YMCA
11.2023 - Current
Kitchen Helper
Galtview Restaurant
04.2022 - 08.2022
Laurel Heights Secondary School
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