Nolan Gamble
Sales Professional
Kelowna,British Columbia
Summary
Accomplished leader with a proven track record of enhancing operational performance and driving significant sales growth, including over a 20% revenue increase in a multi-million-dollar business at All Nations Canna. Demonstrated expertise in leading teams, managing staff, and optimizing inventory, resulting in enhanced team development and improved employee retention. Adept at implementing strategic sales initiatives that elevate customer satisfaction, consistently achieving high performance outcomes and fostering a collaborative work environment.
Overview
11
11
years of professional experience
Work History
Assistant Manager
All Nations Canna
Kelowna, British Columbia
08.2019 - 08.2024
- Executed strategic sales initiatives that drove over 20% revenue growth in multi-million-dollar store.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints directly.
- Created employee schedules to align coverage with forecasted demands.
- Managed inventory and ordering processes, maintaining optimal stock levels and reducing waste.
- Developed strong working relationships with staff, fostering positive work environment.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Operations Manager
Safari Ridge Adventure Park
04.2013 - 09.2018
- Managed daily operations and led team at award-winning business recognized for being #1 Tourist attraction in West Kelowna.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Wrote and maintained team schedule, ensuring optimal coverage and efficient operation while accommodating staff availability and minimizing conflicts
- Implemented strategies to maximize customer satisfaction.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Skills
Staff Management
Operations Management
Inventory Management
Team Leadership and Development
Sales Strategies
Sales Growth
Customer Relations
References
Nathan Bil
Store manager
All Nations Canna
(250) 869-2477
Kaylanette Whiteley
Owner
Safari Ridge Adventure Park
(346) 247-0036
Timeline
Assistant Manager
All Nations Canna
08.2019 - 08.2024
Operations Manager
Safari Ridge Adventure Park
04.2013 - 09.2018