Quickbooks
Nolan D'Silva
Scarborough,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Consultant
Indocan Visa Services Inc.
10.2022 - Current
- Reviewed applications to check accuracy, completeness and integrity of paperwork.
- Supported applicants through visa process and helped correct different issues.
- Guided applicants through processes of obtaining visas and required documentation.
- 99% success rate in visas granted
- Established QuickBooks accounting system to reflect accurate financial records.
Small Business Specialist
Rogers Communication Inc.
10.2019 - 10.2022
- Provided positive first impressions to welcome existing, new, and potential customers.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Developed professional relationships with customers to increase loyalty, retention and rapport and increased sales by 15%
- Trained and supervised new employees to use selling strategies and apply best practices.
Jr. Business Systems Analyst
ICICI Bank Canada Ltd.
09.2018 - 08.2019
- Identified needed business improvements and determined appropriate systems required to implement solutions.
- Organized system operating procedures to strengthen controls.
- Developed diagrams to describe and lay out logical operational steps.
- Presented business leaders with ROI estimations to drive project planning, decreased spending by 25% using in-house developers.
Education
Bachelor of Commerce - Business Technology Management
Ryerson University
Toronto, ON2019-01
Transport Canada Licenses - PPL, Night Rating, CPL
Canadian Flight Academy
Oshawa08.2024
Skills
- Dependable and Responsible
- Analytical and Critical Thinking
- Multitasking Abilities
- Calm Under Pressure
- Teamwork and Collaboration
- Problem-Solving
- Radio Communications
- Airspace Navigation
- Flight planning
- Aircraft piloting
Software
Foreflight
MS Office
G Suite
Certification
Private Pilot License - 172 hours TT
Restricted Radio Operator Certificate - Aeronautical
Class G License
Languages
English
Native or Bilingual
Timeline
Consultant
Indocan Visa Services Inc.
10.2022 - Current
Small Business Specialist
Rogers Communication Inc.
10.2019 - 10.2022
Jr. Business Systems Analyst
ICICI Bank Canada Ltd.
09.2018 - 08.2019
Bachelor of Commerce - Business Technology Management
Ryerson University
Transport Canada Licenses - PPL, Night Rating, CPL
Canadian Flight Academy
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