Nolan Antochow
Regina,SK
Summary
Service Delivery Manager with Paladin Airport Security and almost 7 years deep in the aviation security industry. Adept at accurate reporting and proactive problem-solving. Proven track record in deescalating conflicts and leading teams under pressure. Communication skills are strong and always evolving to suit each unique situation. Experienced in firearm safety and maintaining professionalism, ensuring compliance, and following strict security protocols while fostering positive relationships among staff and clients. Open minded to change and accepting new responsibilities and leadership positions.
Overview
10
10
years of professional experience
Work History
Service Delivery Manager
Paladin Airport Security
05.2024 - Current
- Manage emergency situations swiftly with various parties (including Regina Police Service occasionally) at once to mitigate danger without compromising security.
- Make accurate and detailed daily reports concerning equipment test logs, security risks, team performance, emergencies, staffing levels, and more to multiple companies such as CATSA & Transport Canada.
- Provide employee oversight & coaching including the delivery of discipline and termination. Experienced in the hiring process as well.
- Deescalate aggravated behavior from unruly passengers and fellow airport staff. Hold a professional demeanor at all times.
- Upkeep extensive knowledge of standard operating procedures. Maintain confidentiality and due regard to security sensitive or private information.
- Maintain security status and possess a Restricted Area Identity Card (RAIC).
Screening Officer
GardaWorld Aviation
10.2018 - 05.2024
- Screen personnel entering the sterile area of the airport for various contraband and suspicious behavior.
- Utilize various equipment such as 2D x-rays, 3D CTX x-rays, explosive trace detection systems, metal detectors, full body scanners and more.
- Work under camera and human supervision 24/7 while following strict standard operating procedures.
- Respond to emergencies and follow directives outlined in the standard operating procedures or directives from a supervisor.
- Perform in uncomfortable situations such as searching private areas on the body, continuing to screen despite verbal/physical pushback, and execute duties that may seem inappropriate in the public eye but required by regulations.
- Communicate in English & French to ensure passengers get through the security process seamlessly. Find a way to correspond with passengers who hold little or no understanding of the English/French language.
- Maintain professional appearance at all times and safeguard controlled items such as uniforms & security passes.
Armed Guard
Gardaworld Cash in Transit
03.2023 - 09.2023
- Transport and protect cash/valuables via armored truck
- Display firearm target proficiency during training (handgun and shotgun)
- Carry firearms in public via an ATC safely and professionally
- Safely operate a large armored truck with no traffic violations for up to 15 hours daily
- Record/document all cash handled throughout the day, where it went/came from, how much, how it was delivered, and more.
- Accurately record/document detailed vital security information on a per hour basis
- Replenish ATM machines and bank safes
- Assist clients with access to, and completing important documents regarding finances
- Uphold highest standard of confidentiality and professionalism on and off duty
Courtesy Clerk
Real Canadian Superstore
04.2015 - 10.2018
- Maintain a mental map of where goods are stored throughout the store to help customers and stockers locate the items they need.
- Communicate and resolve issues over the phone with various storewide staff.
- Resolve price discrepancies between customers and staff. Deescalate arguments with customers and staff.
- Maintain a neat work environment. Help with product organization.
Accounts Payable Clerk
Sterling Plumbing, Heating & Air Conditioning
06.2017 - 12.2017
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
- Coded invoices and other records to maintain organized and accurate records.
- Assessed data and information to check entries, calculations, and billing codes for accuracy.
Education
Various Classes - Computer Science / Justice Studies
University of Regina
Regina, SKHigh School Diploma -
Campbell Collegiate
Regina, SK06-2016
Skills
- Accurate and detailed reporting for official documents Auditing of paperwork
- Clear & concise verbal and written communication Able to communicate in English, French, and with those who do not speak English/French as their native language
- On the fly and proactive problem solving skills
- Remaining calm, focused, and professional at all times Ability to work under pressure and high stress situations
- Deescalation tactics
- Adhering to strict rules/procedures at all times and demonstrating a deep understanding of said rules
- Team leadership & mentoring Upholding positive relationships throughout coaching and serving disciplines
- Firearm shooting & safety proficiency
- Ability to refuse temptation/bribery in a position of trust
- Upholding professional appearance across various dress codes ranging from cargo pants & kevlar vest to suit & tie
- Can demonstrate excellent customer service skills & be firm on directives when suitable
Misc Perks
- Valid firearm PAL/RPAL
- Held an authorization to carry for pistols and shotguns in Saskatchewan during prior employment
- Experience carrying a firearm professionally
- Experience driving professionally
- Valid RAIC (restricted area identity card) for YQR airport
- CPR Level C, OHS Standard First Aid valid until 2027
Languages
English
Native or Bilingual
French
Limited Working
Japanese
Elementary
Timeline
Service Delivery Manager
Paladin Airport Security
05.2024 - Current
Armed Guard
Gardaworld Cash in Transit
03.2023 - 09.2023
Screening Officer
GardaWorld Aviation
10.2018 - 05.2024
Accounts Payable Clerk
Sterling Plumbing, Heating & Air Conditioning
06.2017 - 12.2017
Courtesy Clerk
Real Canadian Superstore
04.2015 - 10.2018
Various Classes - Computer Science / Justice Studies
University of Regina
High School Diploma -
Campbell Collegiate
Similar Profiles
Majid YousafMajid Yousaf
Screening Officer at Allied Universal Security Services & Paladin Airport Security ServicesScreening Officer at Allied Universal Security Services & Paladin Airport Security Services
Brandon SolteszBrandon Soltesz
Service Delivery Manager at Paladin Airport Security ServicesService Delivery Manager at Paladin Airport Security Services
Joel DanisJoel Danis
Compliance Officer at Paladin Airport Security ServicesCompliance Officer at Paladin Airport Security Services
Trisha ShinTrisha Shin
Screening Contractor Training Representative at Paladin Airport Security ServicesScreening Contractor Training Representative at Paladin Airport Security Services
Satnam SinghSatnam Singh
Senior Courier at Federal ExpressSenior Courier at Federal Express