Nola Vanderfin
Yucaipa
Summary
Dedicated team player with experience in hospitality and athletics. Strong organizational and conflict resolution skills, contributing to a positive environment and ensuring timely service delivery. Committed to fostering teamwork and guest satisfaction.
Overview
5
5
years of professional experience
Work History
Host
Forest Home Christian Camps
Yucaipa
12.2024 - 08.2026
- Ensured cleanliness and organization of assigned areas to create welcoming environment.
- Followed safety protocols while handling cleaning chemicals and supplies.
- Welcomed guests with a friendly demeanor and provided seating assistance.
- Guided guests in menu selections, addressing questions to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food delivery to tables.
- Maintained cleanliness and organization of dining areas and host stand.
- Resolved customer inquiries and issues promptly, contributing to improved guest satisfaction.
Student Athlete
Cal State Los Angeles and Yucaipa high school
Los Angeles
08.2021 - 04.2026
- Demonstrated teamwork during training sessions and competitions at Cal State Los Angeles.
- Mentored younger athletes at Yucaipa High School, enhancing their skills and fostering a positive team culture.
- Maintained physical fitness through rigorous training and conditioning programs.
- Fostered a supportive environment by effectively communicating with teammates during practices and competitions.
- Balanced academic responsibilities while maintaining commitment to athletic activities.
- Accepted constructive criticism from coaches and teammates to improve skills.
- Analyzed game footage to pinpoint specific areas for improvement, contributing to team strategy discussions.
Education
GED -
California State University
CA03-2029
Skills
- Guest engagement
- Customer service
- Effective communication
- Team collaboration
- Conflict resolution
- Time management
Timeline
Host
Forest Home Christian Camps
12.2024 - 08.2026
Student Athlete
Cal State Los Angeles and Yucaipa high school
08.2021 - 04.2026
GED -
California State University