Nokuthula Melisa Hombarume
Cornwall,ON
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
7
7
years of professional experience
Work History
Warehouse Assistant
Digital Smokes Suppliers
01.2024 - 10.2024
- Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
- Ensured optimal use of storage space through proper organization, stacking, and labeling of products within the warehouse facility.
- Conducted inventory control checks and maintained equipment to keep warehouse well-stocked and equipment in good working order.
- Collaborated with team members on special projects as needed, demonstrating adaptability and a strong work ethic.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Accelerated order processing times during peak periods through effective time management strategies and prioritizing tasks based on urgency.
- Proactively identified damaged or defective items before shipping, minimizing potential customer dissatisfaction and the need for returns.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Warehouse Assistant
SSENSE
04.2023 - 11.2023
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Reduced order processing time by effectively coordinating with team members to pick, pack, and ship products quickly.
- Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
Waiter
Rainbow Towers
11.2018 - 02.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Cashier
Chicken Inn
01.2018 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Certificate - Child Protection
Arrupe Jesuit University
Mount Pleasant, Zimbabwe10.2022
A,level - Arts
Girls High School Harare
Harare, Zimbabwe11.2015
O,level -
Girls High School Harare
Harare, Zimbabwe11.2013
Skills
- Price Memorization
- Dining Room Organization
- Table Preparation
- Food Spoilage Prevention
- Cash Handling
- Waiting Tables
Accomplishments
- Consistently rated "excellent" in customer surveys regarding server friendliness, promptness and attentiveness.
Languages
English
Full Professional
Timeline
Warehouse Assistant
Digital Smokes Suppliers
01.2024 - 10.2024
Warehouse Assistant
SSENSE
04.2023 - 11.2023
Waiter
Rainbow Towers
11.2018 - 02.2022
Cashier
Chicken Inn
01.2018 - 11.2018
Certificate - Child Protection
Arrupe Jesuit University
A,level - Arts
Girls High School Harare
O,level -
Girls High School Harare