Dedicated medical assistant with expertise in clinical leadership and vital signs monitoring. Proficient in critical thinking and bilingual communication, committed to enhancing patient experiences and streamlining intake procedures.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Certified Medical Assistant
UCSF Benioff Children's Hospital Oakland
Oakland, CA
05.2021 - Current
Supervised daily operations of clinical support staff, ensuring adherence to hospital protocols and standards.
Coordinated patient scheduling. ENT, Audio and Sleep Clinic.
Developed training materials for new hires
Collaborated with healthcare providers to streamline patient intake procedures, reducing wait times significantly.
Demonstrated adaptability in the face of unexpected challenges or changes within the clinic, maintaining a high standard of performance throughout.
Elevated patient experience through efficient rooming processes, preparing examination areas for scheduled appointments without delays.
Sanitized, restocked, and organized exam rooms and medical equipment.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Lead Caregiver
Home Health Aid
Walnut Creek, CA
01.2019 - 05.2021
Oversaw daily care activities for clients, ensuring compliance with individualized care plans.
Trained and mentored junior caregivers on best practices in patient care and safety protocols.
Developed and implemented strategies to improve patient engagement and satisfaction levels.
Coordinated communication between clients, families, and healthcare professionals to enhance care delivery.
Assisted patients with mobility limitations through proper transfer techniques and adaptive devices to ensure safe movement within their homes.
Ensured accurate record-keeping of vital signs, medication intake, and daily activities for effective monitoring of patients'' progress.
CNA
Manor Care Health Services
Walnut Creek, CA
02.2017 - 04.2019
Provided compassionate care to residents, ensuring comfort and dignity during daily activities.
Assisted with personal hygiene tasks, enhancing residents' well-being and promoting independence.
Monitored vital signs, documenting changes to support healthcare teams in patient management.
Collaborated with nursing staff to develop individualized care plans tailored to resident needs.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
Lead Certified Medical Assistant at Obstetrics and Gynecology, Corewell HealthLead Certified Medical Assistant at Obstetrics and Gynecology, Corewell Health