Nohely Aguirre
Stockton
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines. Pursues every opportunity to support team members and proactively address issues. Also, friendly team player dedicated to contributing to safe, welcoming environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of equipment operations. Works well under pressure and in fast-paced settings.
Overview
6
6
years of professional experience
Work History
Barista
Starbucks
02.2019 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
After School Staff Member
University Of The Pacific
09.2018 - 02.2019
- Planned and implemented staff development and in-service training programs to enhance knowledge and skills.
- Evaluated programs and monitored implementation and compliance with regulations to achieve objectives.
- Designed or used assessments to monitor student learning outcomes.
- Conferred and resolved education-related issues and problems with students, parents and school officials.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Proven ability to learn quickly and adapt to new situations.
Cashier Team Lead
Zoom Car Wash
06.2017 - 09.2018
- Communicated with customers and team members to solve problems.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Education
Bachelor of Science - Social Sciences
California State University - Stanislaus
Turlock, CA05.2025
Associate of Science - Social Sciences
San Joaquin Delta College
Stockton, CA12.2023
High School Diploma -
Aspire Langston Hughes Academy
Stockton, CA05.2017
Skills
- Up-Selling
- Active Listener
- Team Player
- Exceptional Customer Service
- New Hire Training
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Barista
Starbucks
02.2019 - Current
After School Staff Member
University Of The Pacific
09.2018 - 02.2019
Cashier Team Lead
Zoom Car Wash
06.2017 - 09.2018
Bachelor of Science - Social Sciences
California State University - Stanislaus
Associate of Science - Social Sciences
San Joaquin Delta College
High School Diploma -
Aspire Langston Hughes Academy
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