Noheli Santoyo Garcia
Stockton
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully work as part of team to reach personal and business goals. Skilled in conflict resolution, active listening and relationship building.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
California Check Cashing
Stockton
03.2025 - Current
- Accurately cash checks, process money transfers, sell money orders, bill payments
- Promoted in-store services, created new accounts, and assisted with general office tasks to enhance customer experience
- Maintained detailed records of transactions and daily balance reports, ensuring security of workstation
Customer Service Representative
Bay Alarm Company
Stockton
01.2020 - 01.2025
- Handled high volume inbound/outbound calls, providing customer service and sales support.
- Managed customer accounts, ensuring accurate updates to service information.
- Resolved customer inquiries regarding alarm systems and services.
Education
Lodi High School
Lodi, CASkills
- Call handling
- Customer relationship management
- Transaction processing
- Payment processing
- Data entry
- Account management
- Problem solving
- Service promotion
Timeline
Customer Service Representative
California Check Cashing
03.2025 - Current
Customer Service Representative
Bay Alarm Company
01.2020 - 01.2025
Lodi High School