Noha Osman

• Act as the primary HR advisor for NLSchools, providing strategic guidance to management, unionized, and non-unionized employees.
• Interpret and ensure compliance with legislation, policies, and collective agreements, mitigating HR-related risks.
• Lead complex workplace investigations, including harassment cases, compiling reports, and implementing corrective actions.
• Conduct mediation and alternative dispute resolution to resolve workplace conflicts effectively.
• Manage grievance files, conduct research, facilitate resolution meetings, and prepare for arbitrations alongside legal counsel.
• Drive the development and implementation of HR policies and programs to support organizational goals.
• Lead full-cycle recruitment for management, teaching, and support staff, from job inception to final offer.
• Ensure compliance with compensation structures and classification policies, advising on best practices.

• Managed execution of HR Strategy and core areas of HR division including Talent Acquisition, Employee Relations, Employee Engagement, Performance Management, Compensation policies, as well as maintaining and improving HR systems
• Took lead role in transforming and strengthening organizational culture, ensuring that organizational values and mandate are displayed.
• Championed design and execution of equity, diversity, and inclusion (EDI) program that aligns with organization's values, business strategy and commitments.
• Oversaw development of agency brand through developing internal and external communications, media and marketing strategies (July 2021 to Jan 2023).
• Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.

• Selected Accomplishments:

- Developed a comprehensive succession plan framework
encompassing talent identification, development initiatives, and leadership pipelines.
- Launched and implemented a Performance Management System creating a more transparent and merit-based culture.
- Championed the launch a new HR platform to automate and streamline HR processes.
- Founding member and valuable contributor of the COVID Business Continuity Plan Committee.

• Actively collaborated with team to streamline workflow processes for an improved overall efficiency and workflow optimization
• Cultivated positive relationships with patients earning their trust and loyalty to the pharmacy

• Managed and developed HR team to ensure successful recruitment and retention of high-level talent
  • Provided guidance and coaching to leadership team regarding manpower planning, performance management, strategic engagement, and leadership development
  • Collaborated with leadership to assess and improve policies across board.
  • Managed full cycle of recruiting, hiring, and onboarding new employees for 600 employee unit.
  • Selected Accomplishments:

- Selected as EVP (employee value proposition) Activator as part of the global activation agenda after spin-off of Kraft Foods Inc

- Championed people track in start-up project of new manufacturing site

• Responsible for leading HR team and collaborated with crossfunctional teams to promote best practices and enhance organizational performance.
• Implemented employee relation strategies and labor union management.
• Developed comprehensive HR infrastructure including competency framework, performance management systems, and code of conduct.
• Liaised between multiple business divisions to improve
communications.
• Structured compensation and benefits according to market conditions and budget demands.
• Created and implemented forward-thinking initiatives to improve employee engagement.
• Devised hiring and recruitment policies for 1200 -employee company.
• Selected Accomplishments:

- Developed a detailed Employee Handbook for all HR processes.
- Successfully expanded the HR department by strategically identifying, recruiting, and mentoring a team of highly capable HR professionals.
- Served as valuable contributor and member of the senior management team shaping up the company's manufacturing expansion plans.