Noha Osman

• Manage the execution of the HR Strategy and core areas of the HR department including Talent Acquisition, Employee Relations, Employee Engagement, Performance Management, Compensation policies, as well as maintaining and improving HR systems
• Take a lead role in transforming and strengthening the organizational culture, ensuring that the organizational values and mandate are displayed
• Champion the design and execution of an equity, diversity, and inclusion (EDI) program that aligns with organization’s values, business strategy and commitments
• Oversee the development of the agency brand through developing internal and external communications, media and marketing strategies (July 2021 to Jan 2023).
• Manage large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
• Boost team member productivity by enhancing performance monitoring and instituting motivational approaches.
• Selected Accomplishments:

Developed a comprehensive succession plan framework

encompassing talent identification, development initiatives, and

leadership pipelines.

Launched and implemented a Performance Management System

creating a more transparent and merit-based culture.

Championed the launch a new HR platform to automate and

streamline HR processes.

Founding member and valuable contributor of the COVID Business Continuity Plan Committee.

• Gather and enter patient information and doctors' prescriptions in computer systems.
• Assisted pharmacy staff with preparing medications and filling orders.
• Greeted customers and responded to questions with friendly, knowledgeable assistance.
• Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
• Assisted pharmacists by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
• Selected Accomplishments:

Actively collaborated with team to streamline workflow processes

for an improved overall efficiency and workflow optimization.

Cultivated positive relationships with patients earning their trust

and loyalty to the pharmacy.

• Managed and developed the HR team to ensure the successful recruitment and retention of high-level talent
• Provided guidance and coaching to the leadership team regarding manpower planning, performance management, strategic engagement, and leadership development
• Collaborated with leadership to assess and improve policies across board.
• Managed full cycle of recruiting, hiring, and onboarding new employees.
• Selected Accomplishments:

Member of the global Employee Value Proposition committee for the Business Spinoff from Kraftfoods.

Champion of HR Tracking System for a manufacturing facility

Start-up Project.

• Responsible for leading the HR team and collaborated with cross-functional teams to promote best practices and enhance organizational performance
• Implemented employee relation strategies and labor union management
• Developed a comprehensive HR infrastructure including competency framework, performance management systems, and code of conduct.
• Liaised between multiple business divisions to improve communications.
• Structured compensation and benefits according to market conditions and budget demands.
• Selected Accomplishments:

Developed a detailed Employee Handbook for all HR processes.

Successfully expanded the HR department by strategically identifying, recruiting, and mentoring a team of highly capable HR professionals.

A valuable contributor and member of the senior management team shaping up the company's manufacturing expansion plans.

• Developed and implemented marketing plans to accomplish short and long-term sales in the Gulf Cooperation Council (GCC) region.
• Built and deepened productive relationships with prospective and competitive medical staff to drive sustained growth.
• Selected Accomplishments:

Led a remarkable growth in market share and sales volume in

the markets under responsibility.

Enlisted products in public health sector through partnership

development with key opinion leaders (KOLs).

• Responsible for business development of products, marketing plans, and budgeting.
• Analyzed customer feedback to identify areas for improvement in service delivery.
• Identified appropriate marketing channels and target customers for campaigns.

• Provided marketing support and services to healthcare professionals to increase awareness and use of products.
• Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
• Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.