No Given Name Renu

• Greet customers warmly and assist with their needs at the fuel pumps and in-store.

• Process cash, credit, and digital payments accurately using the point-of-sale (POS) system.

• Promote Shell loyalty programs, rewards, and special offers to customers.

• Stock shelves, maintain cleanliness, and ensure the store and forecourt are tidy and safe.

• Prepare and serve food and beverage items (if applicable) in compliance with health and safety standards.

• Monitor fuel pumps and assist with basic troubleshooting or reporting issues.

• Handle customer inquiries, complaints, and returns professionally and efficiently.

• Maintain accurate cash handling and end-of-shift reporting.

• Oversaw daily operations and ensured compliance with company policies.
• Managed staff schedules and coordinated employee training programs.
• Developed budgets and monitored expenditures to optimize resource allocation.
• Implemented inventory control measures to reduce waste and manage costs.
• Monitored daily financial transactions and prepared weekly reports for management review.
• Performed administrative tasks including payroll processing, budgeting activities.
• Analyzed sales data to identify opportunities for growth.