Experience in supervising daily operations and maintaining high-quality service standards. Known for strong leadership, effective employee training, driving customer satisfaction, and operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager/Catering Supervisor
Mendocino Farms
Laguna Niguel
09.2023 - Current
Supervised daily operations to maintain efficient service and quality standards.
Trained team members, and enforced food safety and customer service practices.
Managed daily cash intake by counting out registers and tabulating profits.
Helped employees accomplish tasks during peak periods.
Ensured completion of all opening and closing duties were completed accurately according to established guidelines.
Managed the development of catering proposals, contracts, menus and presentations.
Doubled weekly catering sales goals, significantly contributing to revenue growth.
Monitored activities in the catering industry to boost sales outcomes.