Managed high-volume email communications, ensuring timely and professional outreach to over 1,000 Ontario schools.
Utilized CRM tools to organize contact information and personalize messaging, improving response rates.
Worked closely with internal teams to track outreach effectiveness, prepare weekly communication summaries, and support continuous improvement of messaging strategies.
Student Tutor
UW Math Society
Waterloo
01.2024 - 04.2025
Delivered one-on-one academic support to over 10 students, using clear and patient communication to improve academic performance.
Facilitated effective communication between students and instructors by identifying learning challenges.
Animal Caretaker
Future Plan - Homeless Animal Shelter
Beijing
05.2023 - 09.2025
Ensured animal well-being through daily care, timely feeding, vet visits, and vaccination scheduling.
Communicated with adopters, conducted background checks and home visits to ensure safe, supportive placements for each pet.
Collaborated with shelter staff to organize adoption events and maintain accurate records.
Education
Bachelor of Science - Combinatorics & Optimization
Marketing Assistant | eCommerce Operations | Customer Success at Paris GroupMarketing Assistant | eCommerce Operations | Customer Success at Paris Group