Nofisat Obadoni
Toronto
Summary
Enthusiastic client services Individual with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Associate
Nobu Living
05.2023 - 11.2024
- Managed the daily operations of all assigned social media accounts.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Teacher's Assistant
Springwood Preparatory
02.2023 - 03.2024
- Create new business ventures for the school
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Tutored struggling students individually and in small groups to reinforce learning concepts.
Customer Care Representative
Hazken Digital
09.2022 - 01.2023
- Provide excellent customer service
- Assess the customer's needs, and provide solutions based on Our products and services
- Answered customer inquiries over the phone and via email.
- Provided accurate, valid, and complete information to customers.
- Built sustainable relationships of trust through open communication with customers.
Sales Manager
Shop Fab
01.2019 - 07.2022
- Provide excellent customer service before, during, and after the sale
- Manage the sales pipeline by tracking and prioritizing Leads
- Address customer concerns and ensure satisfaction
- Develop strategies to achieve or exceed sales goals
Education
Post-Graduate Certificate - Project Management
Humber College
Toronto, None08-2025
BA - Animal Breeding and Genetics
Federal University of Agriculture Abeokuta
10.2021
West African Secondary School Examination Council -
Ifako International Secondary School
07.2015
High School Diploma -
Eterland Primary And Secondary School
07.2013
Skills
- Graphic Design
- Strategy Thinking
- Project Management
- Time management
- Account updating
- Complaint resolution
- Opening and closing accounts
- Leadership
- Conflict Resolution
- Critical Thinking
Degrees
- BA, Federal University of Agriculture Abeokuta, 03/01/16, 10/01/21, Animal Breeding and Genetics
- West African Secondary School Examination Council, Ifako International Secondary School, 09/01/13, 07/01/15
- Eterland primary and secondary school, 08/01/10, 07/01/13
- other
ICT Skills
- Microsoft Office
- Data Collection and Management
- Digital Content Creation
- Microsoft word
- Microsoft excel
- MsProject
- Email management
References
References available upon request.
Languages
English
Full Professional
Certification
CPR Certification
First Aid Certification
Timeline
Sales Associate
Nobu Living
05.2023 - 11.2024
Teacher's Assistant
Springwood Preparatory
02.2023 - 03.2024
Customer Care Representative
Hazken Digital
09.2022 - 01.2023
Sales Manager
Shop Fab
01.2019 - 07.2022
Post-Graduate Certificate - Project Management
Humber College
BA - Animal Breeding and Genetics
Federal University of Agriculture Abeokuta
West African Secondary School Examination Council -
Ifako International Secondary School
High School Diploma -
Eterland Primary And Secondary School
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