Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Noemi Margarita Duran

Van Nuys

Summary

Compassionate Case Manager with substantial background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation.

Overview

3
3
years of professional experience
1
1
Certification

Work History

MSW Student

USC Suzanne Dworak- Peck, School of Social Work
Los Angeles
08.2024 - Current
  • Documented client social history, treatment and related information.
  • Assisted in the development and implementation of client care plans under supervision.
  • Compiled and maintained accurate client records in compliance with confidentiality laws.
  • Participated in multidisciplinary team meetings to discuss client progress and updates.

Supervising Case Manager

Latino Resource Organization
North Hollywood
10.2024 - Current
  • Participated in professional development activities related to case management best practices.
  • Collaborated with healthcare providers, lawyers, employers, landlords, and other stakeholders involved in a client's case.
  • Advised staff members on effective strategies for working with challenging client behaviors.
  • Provided referrals to appropriate health care providers or other community resources.
  • Compiled reports on cases and submitted them to supervisors as required.
  • Maintained accurate case records and documentation according to agency guidelines.
  • Collaborated with other service providers to ensure continuity of care for clients.
  • Assessed clients' needs, developed service plans and monitored progress towards goals.
  • Supported family members by providing information on local support groups.
  • Handled administrative procedures to meet objectives set by boards of directors or senior management.
  • Participated in interdisciplinary team meetings to discuss treatment options.
  • Developed individualized care plans with input from clients and their families.
  • Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
  • Assisted individuals with eligibility for available benefits.
  • Maintained logs and electronic client records following department and agency policies for effective monitoring.
  • Conducted initial assessments to determine client eligibility for programs and services.
  • Assisted clients in setting realistic goals and developing action plans.
  • Coordinated comprehensive care plans for clients to meet their individual needs.
  • Evaluated program effectiveness and suggested improvements based on client outcomes.
  • Participated in professional development opportunities to stay current with best practices in case management.
  • Recruited, interviewed, and hired volunteers and staff.
  • Prepared and maintained budgets, personnel records or training manuals.
  • Consulted with staff on resolution of complex service issues.
  • Evaluated work of staff and volunteers to maintain quality and effectiveness of resources.

Community Health Worker

Providence Saint Joseph Medical Center
Pacoima
11.2023 - 04.2024
  • Provided assistance with completing forms related to public benefits programs.
  • Conducted home visits to assess the health needs of patients and their families.
  • Participated in outreach activities such as health fairs or community events.
  • Produced and distributed brochures, flyers and packets covering infant mortality risk factors and chronic diseases.
  • Applied concise time-management to meet deadlines.
  • Returned calls, emails and faxes according to departmental policy.
  • Answered calls and interacted with community members to provide information on advocacy services.

Lead Social Services Coordinator

ONE Generation
Van Nuys
01.2022 - 09.2023
  • Collaborated with other service providers to ensure delivery of comprehensive care.
  • Maintained accurate records of all client interactions and services provided.
  • Provided case management services including crisis intervention, advocacy, referrals, and follow-up.
  • Coordinated community resources for individuals in need of assistance or support.
  • Conducted individual assessments to identify client needs and develop appropriate interventions.
  • Advocated on behalf of clients at various levels within government agencies or other organizations when necessary.
  • Participated in interdisciplinary team meetings to discuss best practices for clients' care plans.
  • Established partnerships with local businesses or organizations that could provide additional support for clients.
  • Assisted in developing policies and procedures related to social service programs.

Education

Master of Arts - Psychology

Harvard University Extension School
Cambridge, MA
05-2022

Skills

  • Case management
  • Client assessment
  • Care planning
  • Data documentation
  • Crisis intervention
  • Community outreach
  • Advocacy skills
  • Effective communication
  • Team leadership
  • Staff management
  • Needs assessment
  • Goal setting
  • Team collaboration
  • Decision-making

Languages

Spanish
Native/ Bilingual

Certification

  • Certificate in Human Behavior

Timeline

Supervising Case Manager

Latino Resource Organization
10.2024 - Current

MSW Student

USC Suzanne Dworak- Peck, School of Social Work
08.2024 - Current

Community Health Worker

Providence Saint Joseph Medical Center
11.2023 - 04.2024

Lead Social Services Coordinator

ONE Generation
01.2022 - 09.2023

Master of Arts - Psychology

Harvard University Extension School

Similar Profiles

CREATE PROFILE
Noemi Margarita Duran