Noemie Delagarde
Dieppe
Summary
Bilingual HR administrative assistant with expertise in onboarding and employee relations within fast-paced environments. Proficient in managing confidential employee documentation and compliance tracking, ensuring data integrity. Recognized for strong organizational skills and effective communication while successfully managing multiple priorities.
Overview
9
9
years of professional experience
Work History
HR Administrative Assistant
Admiral
06.2025 - Current
- Coordinate onboarding processes for all new hires, including employee documentation and system setup
- Collaborate with multiple departments to ensure smooth onboarding and workforce coordination
- Organized and maintained confidential employee HR files in internal systems to ensure data integrity and accessibility
- Maintain accuracy, professionalism, and confidentiality while handling sensitive employee information
- Monitored employee compliance with permits, licenses, and documentation requirements.
- Supported management in employee relations and HR administrative processes to foster a positive workplace environment
- Prepared HR disciplinary documentation, including warning and termination letters, to support compliance and organizational policies
- Coordinate uniform inventory and distribution based on operational and staffing needs
Senior Business Manager
NAAS Immigration Services
08.2023 - 05.2025
- Managed confidential client documentation and online application processing to ensure compliance and confidentiality
- Reviewed and organized sensitive immigration files, ensuring accuracy and adherence to deadlines
- Coordinated workflow and prioritized urgent tasks to improve operational efficiency
- Implemented tracking systems to improve organization and task management
- Maintained regular communication with clients to provide updates on documentation and application status
- Collaborated with team members to ensure timely processing and service delivery
Customer Service Representative
Rogers Communications
03.2018 - 08.2023
- Provided professional customer support while resolving customer inquiries and service concerns in a fast-paced environment
- Achieved high customer satisfaction through active listening, problem-solving, and effective communication
- Trained and onboarded new hires, guiding them on company procedures, systems, and customer service expectations to ensure readiness
- Escalated complex customer issues appropriately while ensuring timely follow-up and resolution
- Coached employees and provided ongoing performance support to uphold team standards
- Demonstrated strong multitasking, adaptability, and leadership skills while supporting daily operations
- Selected for a leadership development program focused on coaching, training, and team support responsibilities
- Acted as temporary management support during leadership absences and manager vacations
Retail Sales Associate
Mode Choc
06.2017 - 03.2018
- Guided customers in product selection, enhancing shopping experience through personalized service
- Organized sales floor presentation and managed inventory to ensure seamless store operations
- Facilitated daily store operations and contributed to customer satisfaction initiatives
Education
Bachelor of Science - Nursing
Université De Moncton
Moncton, NBHigh School Diploma -
École Marie-Esther
Shippagan, NB06-2010
Skills
- HR administration
- Onboarding and orientation
- Talent acquisition
- Employee file management
- Compliance monitoring
- Disciplinary documentation
- Policy compliance
- Records management
- Data entry and administrative support
- Document preparation
- Microsoft Office proficiency
- Time management and organization
- Team collaboration
- Customer service excellence
- Bilingual communication
Languages
French
Native/ Bilingual
English
Full Professional
Timeline
HR Administrative Assistant
Admiral
06.2025 - Current
Senior Business Manager
NAAS Immigration Services
08.2023 - 05.2025
Customer Service Representative
Rogers Communications
03.2018 - 08.2023
Retail Sales Associate
Mode Choc
06.2017 - 03.2018
Bachelor of Science - Nursing
Université De Moncton
High School Diploma -
École Marie-Esther