Hardworking, dedicated, self-motivated team player who works well in fast paced environments. Skilled multi-tasker with an ability to manage multiple deadlines and competing priorities. Eager to apply learned skills and further career development.
Overview
21
21
years of professional experience
Work History
Personal Shopper
Instacart
06.2022 - Current
Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Tracked substitutions and informed customers of changes.
Loaded and unloaded orders at customer's homes or locations.
Cake Decorator
Cake Your Way
01.2021 - 01.2022
Baked and decorated specialty cakes for weddings, birthdays, and graduations.
Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
Kept work area safe and sanitized by washing utensils, tools, and countertops.
Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
Verified accuracy of orders while meeting strict deadlines on producing completed products.
Used variety of baking and decorating tools such as mixers, carving tools, and confectionery products.
Food Preparation Specialist
Tiffany Gate Foods
01.2018 - 01.2018
Prepared food such as gourmet salad kits, prepared foods, soups, and dressings according to standard recipes.
Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
Followed food safety practices and sanitation guidelines.
Janitor/Cleaner
Olympia Tile and Stone
01.2011 - 01.2017
Cleaned and maintained all assigned areas and surfaces according to established protocols.
Used time management and efficient cleaning methods to meet deadlines.
Handled equipment, chemicals, and materials properly and with caution.
Server
Bellagio Banquet Hall
01.2008 - 01.2011
Set up banquet tables and chairs based on event requirements.
Carried out professional service, retaining polite and friendly approach at all times.
Served appetizers, delivered entrees, and refilled beverages for banquet guests.
Responded to guest inquiries and requests promptly and courteously.
Adhered to all health and safety regulations while serving food and beverages.
Facility Attendant
Paramount Banquet Hall
01.2006 - 01.2008
Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
Responsible for ensuring building security
Cook
Children’s World Daycare
01.2004 - 01.2006
Developed age-appropriate menus and prepared food items in compliance with recipes and portioning control guidelines.
Maintained food safety and sanitation standards.
Responsible for tracking all food allergies and adjusting menu accordingly
Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
Customer Service Representative
McDonalds Restaurants
01.2003 - 01.2004
Handled customer inquiries and suggestions courteously and professionally.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Medical Office Administrator (Practicum)
MCI-The Doctor’s Office
01.2010 - 04.2010
Inventory control/Ordering Supplies
Record Management and Filling
Scheduled, rescheduled, and cancelled appointments for patients.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Education
Baking And Pastry Arts Management -
Humber College
Toronto, ON
04.2021
Medical Office Administration Diploma -
Everest College
Toronto, ON
04.2010
High School Diploma -
Morton High School
Berwyn, IL
06.2002
Skills
Problem -Solving
Time Management
Communication
Organization and Cleanliness
Baking and Food Preparation
Proficient with MS Word, Excel, PowerPoint
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Personal Shopper
Instacart
06.2022 - Current
Cake Decorator
Cake Your Way
01.2021 - 01.2022
Food Preparation Specialist
Tiffany Gate Foods
01.2018 - 01.2018
Janitor/Cleaner
Olympia Tile and Stone
01.2011 - 01.2017
Medical Office Administrator (Practicum)
MCI-The Doctor’s Office
01.2010 - 04.2010
Server
Bellagio Banquet Hall
01.2008 - 01.2011
Facility Attendant
Paramount Banquet Hall
01.2006 - 01.2008
Cook
Children’s World Daycare
01.2004 - 01.2006
Customer Service Representative
McDonalds Restaurants
01.2003 - 01.2004
Baking And Pastry Arts Management -
Humber College
Medical Office Administration Diploma -
Everest College
High School Diploma -
Morton High School
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