Noemi Gonzalez
Cathedral City
Summary
I bring strong organizational skills, excellent communication, and a compassionate approach to patient service, making me well-suited for a front desk role in a medical office. I’m experienced in scheduling, managing patient records, and handling insurance processes efficiently. My ability to stay calm under pressure and multitask ensures smooth daily operations and a welcoming environment for every patient. I'm committed to being a reliable, friendly first point of contact who helps the office run seamlessly.
Overview
18
18
years of professional experience
Work History
Patient Concierge
Lifekind Health
Rancho Mirage
05.2015 - Current
- Greet patients and visitors warmly and professionally.
- Schedule, confirm, and reschedule appointments.
- Maintain patient records, and ensure they are up-to-date.
- Collect and verify insurance information.
- Process patient payments and issue receipts.
- Communicate wait times, or delays, to patients.
- Assist patients with filling out forms, and answering general inquiries.
- Maintain patient confidentiality, and comply with HIPAA regulations.
- Maintain a clean, organized, and welcoming front desk and waiting area.
Room Service Supervisor
Parker palm springs
Palm Springs
03.2007 - 08.2012
- Facilitated communication between kitchen staff and waiters regarding order preparation times.
- Responded promptly to inquiries from guests regarding meal options, prices.
- Monitored employee attendance and took corrective action when necessary.
- Maintained inventory levels for all items used by room service department.
- Resolved customer complaints in a professional manner.
- Ensured all orders were accurate, on time, and met the quality standards of the hotel.
Education
Certificate Medical Front Office
Mayfield College
Cathedral City, CA03-2015
High School Diploma -
Palm Springs High School
Palm Springs, CA06-1999
Skills
- Customer service
- Communication skills
- Team collaboration
- Problem solving
- Front desk support
- Attention to detail
- Telephone etiquette
- Detail orientation
- HIPAA
- Medical terminology knowledge
- Data entry
Timeline
Patient Concierge
Lifekind Health
05.2015 - Current
Room Service Supervisor
Parker palm springs
03.2007 - 08.2012
Certificate Medical Front Office
Mayfield College
High School Diploma -
Palm Springs High School
Similar Profiles
Megwyn SalkinMegwyn Salkin
Interventional Care Coordinator/ Medical Assistant at LifeKind Health (formerly SAVAS Healthcare)Interventional Care Coordinator/ Medical Assistant at LifeKind Health (formerly SAVAS Healthcare)
Farah CASSAGNOLFarah CASSAGNOL
NA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent HealthNA at Fundamentals of Nursing Advent Health, Advent Health, Mental Health. Advent Health
France-Lise TranieFrance-Lise Tranie
Physical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health AgenciesPhysical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health Agencies
Andrei CuznetovAndrei Cuznetov
Server at Lobster PotServer at Lobster Pot
Brian OntiverosBrian Ontiveros
Server at Shadow Mountain Golf ClubServer at Shadow Mountain Golf Club