Noellen Gonzalez

• Assisted customers in product selection, enhancing overall shopping experience.
• Managed inventory levels, ensuring optimal stock availability and organization.
• Trained new associates on sales techniques and store policies, fostering team collaboration.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Managed returns, exchanges and refunds in accordance with store policy.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Stretch boots for customers
• Clean hats for customers

• Facilitated hands-on learning experiences in equine care and outdoor skills.
• Implemented positive reinforcement strategies to promote appropriate behavior.
• Oversaw class activities and provided guidance to campers in a leadership role.
• Knowledge on how to properly halter, tack, handle, and ride horses. As well as teach campers ages 7-13 how to ride horses western style
• Oversaw animal care activities by coordinating camper involvement in feeding diverse livestock, such as horses, sheep, goats, pigs, chickens, bunnies, donkeys, cows, and an alpaca.
• Instructed riders on proper equipment usage to enhance safety for both riders and horses.
• Kept class organized and on-task to help each student obtain most value out of courses.
• Facilitated archery instruction for campers, enhancing their skills and confidence. Oversaw climbing wall sessions, promoting safety and teamwork among participants.
• worked in merchandise store on property. Restocked, operated a cash register and assisted guests.

• Set up and broke down tables, service areas, and chairs for different types of events: such as weddings, celebrations of life, and corporate and intimate events.
• Checked on banquet guests multiple times per event to offer excellent customer service.
• Trained new servers to contribute to team success and maximize performance against customer service targets.
• Cleared glassware, plates, and any trash throughout events.

11/2021 - Promoted to Seating Assistant

• Monitored wedding-day activities and maintained smooth and consistent timeline achievement.
• Set-up day of decorations/items for the wedding ceremony
• Maintained an accurate guest count before ceremony begins
• Gathered guests (ranging from as little as 40 to as much as 250) from waiting area, let them know any announcements and then lead them to ceremony site. once guests were seated we began ceremony.
• Tend to the bride and groom with water and hors d'oeuvres after ceremony was over
• Served specialty plates during dinner. Vegan, Vegetarian, Gluten Free, Dairy Free and more
• Led staff when Banquet Captain is on break

02/2025 - Promoted to Bridal Assistant

• Coordinated and implemented decoration layouts for receptions, aligning with event themes and objectives.
• Supported bride and groom to ensure seamless pre- and post-ceremony experiences.
• Collaborated with photographers to ensure optimal setup and execution of photo shoots.
• Assisted in preparing dinner for bride and groom. Organized storage of leftover food for future use.
• Engaged with bride and groom at various points during reception to address needs and facilitate smooth event flow.
• Coordinated packing of belongings for bride and groom to facilitate a smooth and timely departure.

• Cleaned and sanitized checkouts and other high-touch surfaces.
• Balanced cash drawers at shift beginning and end.
• Stocked napkins and condiments for easy replenishment.
• Washed dishes, pots and utensils using established cleaning methods.
• Cleaned premises, emptied trash cans and mopped spills to maintain cleanliness.
• Operated kitchen equipment to prepare meal items for guests.
• Followed exact recipes to produce standardized results.
• Organized and prioritized the preparation of food items.
• Processed customer transactions accurately and efficiently using point-of-sale systems.