NOELLE NAROTAM
Vancouver,Canada
Summary
I am an event marketing professional with 5+ years of experience. Proven ability to align brand objectives with impactful event execution. Skilled in leveraging virtual and physical experiences for product launches. Strong project management and communication skills, adept at building relationships with stakeholders and managing multiple tasks. Committed to operational excellence and innovation. Passionate about creating inclusive and joyful events that enhance community engagement.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Community Event Coordinator
Prospera Credit Union
Surrey, BC
12.2020 - Current
- Coordinated and executed numerous large-scale events annually, including logistics, vendor management, and attendee experience.
- Provided guidance and support to volunteers throughout the duration of each event.
- Led the development and execution of experiential strategies supporting brand and business objectives across in-person, digital, and hybrid platforms.
- Spearheaded the planning and delivery of flagship events that increased brand affinity and partner engagement.
- Oversaw vendor, contractor, and agency relationships, ensuring on-brand execution, fiscal accountability, and timely delivery.
- Acted as an internal consultant, providing tools, processes, and coaching to elevate event execution to Prospera's standards.
- Championed creative collaboration with marketing and product teams to seamlessly integrate storytelling, product features, and brand voice across all platforms.
Senior Customer Service
Prospera Credit Union
09.2011 - 03.2018
- Opened and helped establish a new branch operation
- Fostered relationships with product support staff, technical personnel, sales leaders, finance team and executives to transform and strengthen business processes
- Drove revenue by promoting products and services for sales conversions to meet monthly sales goals
- Received outstanding feedback for providing attentiveness and patience when assisting dissatisfied customers
Manager Operations
Cineplex Cinemas
08.2008 - 04.2011
- Monitored multiple databases to keep track of all company inventories
- Delivered an exceptional level of service to each customer by listening to concerns, resolving conflicts and answering questions
- Supervised, developed and delegated tasks to 20-35 employees daily
- Improved productivity initiatives, coordinating itinerary and scheduling for staff
Education
Criminology Program -
Douglas College
Business Process Innovation Course -
Prospera Credit Union
Employee Mindset Course -
Prospera Credit Union
Team Accountability Group Course -
Prospera Credit Union
Small Business Course -
Prospera Credit Union
Skills
- Event planning
- Connection: Build collaborative relationships across diverse teams and cultures
- Courage: lead with boldness and vulnerability to deliver meaningful impact
- Entrepreneurship: constantly innovating and adapting to meet evolving brand and guest needs
- Fun and joy: bringing creativity, levity, and purpose to every experience
Certification
- National Life Guard Service
- Safety First Aid Course (SFA)
- Food Safe Level 1
Phone
cell, 604-825-9683
Timeline
Community Event Coordinator
Prospera Credit Union
12.2020 - Current
Senior Customer Service
Prospera Credit Union
09.2011 - 03.2018
Manager Operations
Cineplex Cinemas
08.2008 - 04.2011
Criminology Program -
Douglas College
Business Process Innovation Course -
Prospera Credit Union
Employee Mindset Course -
Prospera Credit Union
Team Accountability Group Course -
Prospera Credit Union
Small Business Course -
Prospera Credit Union
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