Noelle Furlong
Citrus Heights
Summary
Dynamic professional with extensive experience in customer service and team leadership, notably as a Floor Manager at The Triple Door. Proven ability to enhance operational efficiency and foster teamwork, while demonstrating strong problem-solving skills. Adept at multitasking and maintaining attention to detail, ensuring exceptional service and client satisfaction.
Overview
21
21
years of professional experience
Work History
Caretaker
Patrick Furlong
09.2019 - Current
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Floor Manager
The Triple Door
08.2012 - 09.2019
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
- Managed team of 30 employees to maintain smooth-running operations of venue floor.
Cashier, Counter Clerk, Budtender
Green Goddess Dispensary
05.2009 - 08.2012
- Addressed customer needs and made product recommendations to increase sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
Shift Leader, Barista
Starbucks
09.2004 - 06.2010
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Controlled line and crowd with quick, efficient service.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Education
High School Diploma -
Clovis West High School
Fresno, CACertificate of Vocal Performance - Vocal Performance
LA Music Academy
Pasadena, CASkills
- Customer service
- Problem-solving
- Creativity and innovation
- Teamwork and collaboration
- Multitasking and organization
- Flexible schedule
- Attention to detail
- Opening and closing procedures
- Store cleaning
- Product knowledge
Timeline
Caretaker
Patrick Furlong
09.2019 - Current
Floor Manager
The Triple Door
08.2012 - 09.2019
Cashier, Counter Clerk, Budtender
Green Goddess Dispensary
05.2009 - 08.2012
Shift Leader, Barista
Starbucks
09.2004 - 06.2010
High School Diploma -
Clovis West High School
Certificate of Vocal Performance - Vocal Performance
LA Music Academy
Similar Profiles
Joe DoyleJoe Doyle
Agricultural Field Worker at Walter Furlong grain and all Cooney Furlong machinery companyAgricultural Field Worker at Walter Furlong grain and all Cooney Furlong machinery company
GRACE D'ANZAGRACE D'ANZA
Shadow at B.W. Furlong & AssociatesShadow at B.W. Furlong & Associates
Georgia PendleburyGeorgia Pendlebury
Delivery Driver at Furlong Pizza & KebabsDelivery Driver at Furlong Pizza & Kebabs
Christina SparksChristina Sparks
Personal Shopper/Curbside Shopper at Sam's ClubPersonal Shopper/Curbside Shopper at Sam's Club
Heidi BrownHeidi Brown
Certified Ophthalmic Technician at Sacramento Eye ConsultantsCertified Ophthalmic Technician at Sacramento Eye Consultants