Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Noella Scollon

Edmonton,Alberta

Summary

Dynamic and customer-focused professional with experience at Starbucks and Staples. Proven ability in time management and cash handling, fostering positive customer relationships that drive repeat business. Recognized for maintaining cleanliness and organization, enhancing the shopping experience while ensuring efficient inventory management. Committed to delivering exceptional service in fast-paced environments.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Overview

5
5
years of professional experience

Work History

Barista

Starbucks
08.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.

Sales Associate

Staples
11.2019 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Education

McNally High School
Edmonton, AB
06-2020

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Positive and professional
  • Customer focus
  • Inventory management

Interests

  • Avid Reader
  • DIY and Home Improvement
  • Crafting and DIY Projects
  • Music
  • Strategy Games
  • Animal Care
  • Acting and Theater

Timeline

Barista

Starbucks
08.2022 - Current

Sales Associate

Staples
11.2019 - 08.2022

McNally High School
Noella Scollon